Hotel Dekat The Sugar Mill

"Amazing helpful staff, they helped ensure all our requests were met and the room was clean and had a great view."

"The staff was definitely the best part of our stay, the rooms were fine, we had no issues but we were hoping for a little more special decor or something to match the extraordinary prices (though we know Jazz Fest means $$$). For the money we could have stayed at many other high end places-the staff was excellent. Not sure I’d make a special point to return but no major complaints."

"Magnificent apartment in an historic building, I loved it. The communication was brilliant and the host bent over backwards to accommodate me. I had a few issues with some mice in the apartment however they moved me to a new one while they sorted out the situation and were extremely accommodating. I would thoroughly recommend."

"Convenient location-great pizza downstairs and cozy!"

"Clean polite and helpful! "

"A quite location just a few blocks away from all the busy! Breakfast was wonderful and staff was so friendly and wanting to help with everything! The room was spacious and modern and very cozy beds! We will be back! Thank you for being wonderful hosts!"

"Very clean room"

"Good"

"The staff is very gracious however the room was TERRIBLE. Very poor lighting. No place to store in packed items. NO STOIN BATHROOM. Closet so dark that I couldn’t find anything. Desk area dysfunctional. Door hinges on furniture broken. Generally a pit"

"Property ok but staff made experience poor. Had very expensive FedEx package sent to me there on weekend and staff received and put in their storage without contacting me or delivering to room even though room # was on it. That caused me real problems having to return back to hotel to get it. There was no apology, no sense of care about the situation, basically blaming me for the problem saying I should have been checking in with them to see if a package arrived. It would have been very easy...

"The staff was welcoming and friendly "

"Good location"

"EVERY front desk associate I interacted with was very professional amd courteous. I arrived way early for my check-in as our cruise ship docked at 8am and the location is only minutes away, though they couldn't accommodate me right then; they checked on me and made sure my stay was comfortable. Meant a lot to me because unfortunately you don't get that as often these days. Great Job Hampton Inn (Convention)"

"Overall the location was exactly what we needed for our trip, the room was spacious for me and my friends. The staff needs to work on better cleaning there some rust areas in the bathroom especially in shower it kept leaving a black residue on our towels when we hung it up on the shower door"

"Beautiful hotel in a great location — it was easy to get anywhere in New Orleans on foot. The common spaces are especially lovely, with a stylish bar and a library/lounge area that give the hotel a lot of character and charm. Unfortunately, the room itself was disappointing. We stayed on the top floor, and the room was very dark. The lighting was extremely poor, and after searching for a while we finally found a tiny wall lamp hidden near the door. The dirty window facing the roof made the room...

"Great location for access to Bourbon street, shopping, restaurants, Jackson Square and the Green Line streetcar to the Garden District. The hotel was very clean. Our room was fairly spacious, clean and comfortable. Separate sitting area with TV, kitchenette with sink, coffeemaker and refrigerator. Bedroom nicely furnished, TV and comfortable bed with upscale linens. Val-let parking was excellent. Car was parked in a locked garage directly across the street from the hotel and Val-let personnel...

"All staff members were very friendly and the property was well kept. It’s in a great location and we will be staying here again when we visit New Orleans."

"The bad poorly made and the water not provided in the room until two calls to the stuff."