Hotel Dekat Pusat Kraf dan Seni Old Cider Barn

"A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

"The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

"Jaw dropping setting, tired building, so so room. Crippling understaffing at breakfast time leaves many customers waiting 10 minutes for coffee and over 39 minutes for breakfast. If you are short of staff, consider offering continental only option. Fast, easy."

"Lovely room, cosy and warm with a harbour view"

"Such a wonderful property, and the rooms are so very clean and comfortable. We slept so well, and were treated quite nicely. Kate is such a lovely host, and her brekkie is top-notch. We enjoyed chatting with her as we ate, and found her delightful and helpful. The farm setting is so peaceful (for us guest that is, a lot of hard work for owners), and the location is great for visiting the Lizard and other places around south Cornwall. Thank you much for such a great stay!"

"tolle Unterkunft nahe am Stand"

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"Very helpful and friendly staff; they went above and beyond. Beautiful garden. Clean and comfortable room and bathroom."

"Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help."

"Beautiful location. The hotel was perfect with friendly and attentive staff, fantastic facilities and delicious food. The spa was perfect too!"

"3rd time staying here - love the house and position is great to explore the lizard. Damp was really bad this year - walls were wet and mouldy in places and kitchen cupboards very musty - cleaners were great coming out and cleaning up some of the mould. Probably damp build up if it had been shut up for a while. But we always enjoy our stay - beds comfy and loads of room for our family and little dog "

"The inn keepers were awesome. Welcoming, attentive and friendly. My room was clean and comfy. Highly recommend the Chainlocker "

"The room was very clean and had been newly refurbished. We were a bit concerned that there were no contact details about what do in an emergency with no-one living on the premises. We only realised this on the last morning so couldn’t mention it to staff. I would normally speak to someone directly rather than on a public forum"

"The staff were lovely and very helpful. Many special thanks to Will the restaurant manager and to the excellent chef who made me a special and lovely dish in minutes (out of the set menu)"

"Cosy single room in old part of hotel, I was on the top floor - had a fantastic view, may get very hot in the summer as there was no air conditioning and it got a lot of sun. Windows do open though. New bath/shower. Had iron, steamer and ironing board. No mini fridge, but there was a kettle. The room I had did have very steep stairs to get to top floor - probably not great for medium/ big suitcases, small carry on suitcase was fine for me to carry up. Breakfast was marvellous, loads of options...

"Incredible!! Views were so nice, main room bar/tea room was so well done and relaxing. Breakfast was included, cold and hot options. Rooms are dated, carpeted. Would stay again, especially for this price"

"Hot plate at breakfast. Toast on a toast rack. No grouping around a toasting machine!"

"Everything you could need for independent accommodation. Very well equipped kitchen and dining space with comfortable lounge area. Bedrooms and bathroom are a good size and are clean and tidy. The facility of the hot tub is amazing. Also only a 15min drive from Falmouth seafront. Overall, very well worth a stay here. "