Hotels near The Mall of Monroe

"Great place"

"I enjoyed the staff Jasmine, Toiya and GM carried my luggage up the stairs. The staff was very hospitable, my room was clean up to my standards. My breakfast was great….. my girlfriend and I had a ball catching up."

"Excellent experience. Thank you "

"The room was as advertised however the chairs at the table in the room were about 3/4 scale so we’re unusable. None of the door badge readers worked, so doors were all open all the time. Getting access to the indoor pool was at the whim of the desk workers. Oh did you need a towel for the pool or your room? Good luck. Our room for 6 had 2 towels. Pool towels were hard to get outside of the water park. Speaking of water park, I’ve seen cleaner bathrooms at week long music festivals. They were absolutely DISGUSTING. The actual water park was ok, but the “life guards” were on their phones or bust caping at the top of the waterslides. As for cleanliness, they own vacuums but the staff clearly wasn’t trained on how to use them. There was trash all the way down our hallway. Adjacent rooms trash sat in the hallway uncollected for days. The front desk staff tried their hardest to be helpful but they knew that it was a losing battle. At least all the lamps were unplugged, the clock radio didn’t work and dialing “Front desk” didn’t go anywhere so there’s that. Total and abject failure. Oh and did I mention that the single working elevators safety inspection expired more than a year ago? If you want to have a laughably bad stay at a water park, give this place a try. "

"Always great to stay here the night before an early flight!"

"Check in was ok as it was only for one night and most of it was done through Expedia. The best thing about this restaurant is the bar/ restaurant staff. We haven’t been to that location in a couple years, and the bartender/waiter remembered us. He is always friendly. The breakfast was great and the hostess at that time was amazing as well. Parking was fine although we were there later due to flight delays but still enough parking spaces available. "

"Parking good, heating good, comfortable bed.No Coffee in the room, the floors were dirty, no food in the morning. Nobody at the front dest che king out."

"Check in was quick & easy. Front desk staff was friendly & polite. Rooms, especially bathroom, need to be updated, including hallways. Elevator was being replaced so only the stairs could be used. Free shuttle was very convenient and on time (3:30AM pickup). Overall an okay place to stay for 1 night for early morning flight. "

"Did not use most amenities. Shuttle service was very good. All staff were friendly and professional. "