Hotels near Monroe County Historical Museum

"You have to pay for breakfast"

"Genuinely Not clean and my room was not cleaned and beds were not made "

"The breakfast staff was rude n I booked for two queen beds the beds looked like full size beds "

"Front desk is slow not very profession compared to most marriotts . Check in was slow, same at Starbucks. After check out I also had to contact front desk about I left in room. When calling I was hung up on then the person was supposed to check with housekeeping and return my call. The didn’t, when I called back housekeeping was gone for the day so asked for me to call back in the morning. None of this is what I call customer service. "

"Outside in the back of the property, a group of cars were having a tail gate party and were smoking weed. When we came into the lobby to check in, the entire lobby smelled liked heavy weed. Thankfully our room was nice and clean. "

"The breakfast ends at 9am on the weekend which is insane breakfast should be 10am on weekend no one wants to wake up early on a weekend. "

"This hotel has definitely went down over the years (we have stayed here many times in the past). Front desk staff was less than friendly. Breakfast is the least they can do and still call it continental breakfast. Felt like they don’t care about business much anymore."

"DO NOT BOOK THIS RESORT!!! SEVERELY understaffed, the entire place was a mess. Trash cans over flowing everywhere, floors are dirty, and the waterpark is a complete joke. Nobody is watching or policing children so there are all completely wild. Life guards do not care (only 1 on duty in the park). Multiple broken parts of the waterpark & caution cones everywhere. This place has been majorly neglected. Ladies at the front desk were polite and understanding but the rest of the facility was just gross. We did not even stay the night in our room and left the waterpark as my 2 small children couldn’t even enjoy it with the chaos in there. "

"We got down for. Breakfast about 20 minutes before closing and they were already out of most every thing on our first morning. 2nd day we got there around 8:30 everything was good but not hot. Our holtel room appeared to be dark. The curtins dont close to well Had to use clips to make sure they were closed. "