The Carolinas Hotels with Waterpark

"The staff was so very nice and helpful. We did not use the pool. The room was clean and the view was great. Can't hear the noise outside (we were right over the pool) but you could hear the neighbors opening and close sliding door that would get stuck. The shower in our unit had pretty much no pressure but good hot water. "

"Pool was ok room average "

"The room had bed bugs,they changed the room that I reserved to another room because they over booked but when we went to checkout that same night because we were uncomfortable the supposedly had the room I reserved and it just had a broken chair in the room the shower handle also broke "

"The property itself was nice. Clean room and great amenities. We had a problem with the room next door. The couple were screaming and threatening violence to each other into the early morning hours of our first night. I called the front desk 4 times to send security up there. They only came once. When I called the last time to tell them it was happening again, the front desk person told me to call 911. When I spoke to management the next morning they advised there was nothing they could do if they didn’t hear it happening. The next night started the same way, with them screaming at each other around 10pm. I called the front desk again. Then they had security call me and he was very rude. Not happy with how they handled the situation. "

"Yes"