Hotel Dekat Thaba Trails

"Everything was wonderful and the staff were so lovely. "

"Staff amazing but transportation iffy"

"The room you booked us was for 2 couples sharing and we were incorrectly charged by your site and we had to top up"

"Staff very helpful and friendly"

"There's black mold all over the shower wall, in the kitchen above the cupboard as well, and a bit starting to grow on the ceiling above the bed. The lady working there was very friendly though. The place is quite outdated. I didn’t care about much I just wanted to shower and rest after a long flight but due to the black mold all over the bathroom I was too uncomfortable to shower."

"Not good "

"My stay was relocated to Miraton Eastgate Suites. Very nice environment. Eastgate Shopping Mall in walk-distance. What I disliked is a water-problem, and the noise inside the house."

"Mold around the bathtub, cockroaches, spiders and moths in room, main TV did not work, missing light bulbs/various different light bulbs, asked them to change and also install where missing. Pool was dirty, debris in pool and a chair, mattress was very hard and uncomfortable, the safe did not work, offered us a free breakfast due to the cockroach issue. Staff was the only good thing. Definitely needs refurbishing."

"We had to book another apartment as the host told us that they did not have a key to the apartment that we booked. We could not find the owner anywhere, the phone was going to voicemail, my messages were going through on WhatsApp but they were not responding. We had to pay more money to book another place because the one we booked, no one could assist us and our safety was also compromised as it was getting late. We need a voucher refund ASAP!"

"Hosts all very friendly and helpful"