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Reviews of Kai Shen Sinsu Hotel

3.5 out of 5
Kai Shen Sinsu Hotel
No. 243, Fujian Road, Taitung, Taitung County

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 266 reviews" "
Rating 8 - Good. 113 out of 266 reviews" "
Rating 6 - Okay. 26 out of 266 reviews" "
Rating 4 - Poor. 7 out of 266 reviews" "
Rating 2 - Terrible. 2 out of 266 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

alessandro

Liked: Cleanliness, staff & service
Nothing special, but the room was clean and pretty large, although the window was fake. Ask for a room woth window. Breakfast was meh
Stayed 2 nights in Dec 2023

8/10 Good

Engne

Stayed 2 nights in Dec 2022

10/10 Excellent

HsuanJen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The staffs are very friendly and helpful, the location is perfect. The hotel sits a block away from the Main Street and there are two excellent bars close by.
Stayed 1 night in Jul 2022
Response from kaixuxinsu on 30 Jul 2022
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops, restaurants, and night markets. New and comfortable, full equipment in room. Breakfast is delicious, you can eat all you want.
Stayed 2 nights in Feb 2021
Response from 凱旋新宿商旅 on 9 Mar 2021
Thank you very much.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from 櫃台主管 on 8 Oct 2020
謝謝您的評論，希望下次有機會再為您服務

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location and the room is clean. The staff is friendly, breakfast is average but no complain.
Stayed 2 nights in Dec 2019
Response from Aaron on 24 Jan 2020
Thanks for your comments, welcome back next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020
Response from kaixuan on 1 Mar 2020
親愛的旅客您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務，歡迎您再度光臨。

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in downtown Taitung
Clean, safe, central, comfortable place to stay in Taitung City. Large bed and good sized bedroom with large windows. They have free bicycles that you can use. Decent breakfast. Attentive staff. Easy walk from Taitung Bus Station to the hotel. Plenty of restaurants nearby. Also, short walk to the night market.
Stayed 1 night in Dec 2019
Response from Aaron on 8 Jan 2020
Thank you for your confirmation and welcome next time.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Provide breakfast. This is my second time choose this hotel.
Stayed 1 night in Dec 2019
Response from Aaron on 8 Jan 2020
Thank you for your confirmation and welcome next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair choice
It was pretty good. Close to shops etc. Room was spacious and clearly enough for two people Breakfast can be improved. Hotel was clean and I guess it was good value.
Stayed 1 night in Dec 2018
Response from 櫃台陳小姐 on 23 Dec 2018
Thank you Welcome to your next stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious and comfortable to stay. Good water pressure and nice hot shower.
Stayed 2 nights in Nov 2018
Response from 櫃台陳小姐 on 3 Dec 2018
Thank you for your comment

6/10 Okay

Viola, Australia

Liked: Cleanliness, staff & service
It’s a classical hotel and reasonable price for stay can tell it’s renovated hotel but I would like to pay more in facilities which will more convenient and comfy for my holidays
Stayed 3 nights in Oct 2018
Response from 櫃台 on 12 Oct 2018
THANKS YOU

8/10 Good

Lidia

Liked: Staff & service
Very basic budget hotel.
We only booked one night. It is an old, very basic budget hotel. Window curtains in the room were dirty. Breakfast is so so. The staff were very helpful and friendly. The hotel provides parking for free.
Stayed 2 nights in Aug 2018
Response from 櫃台陳小姐 on 14 Sept 2018
您好! 謝謝您的評價 會再多做改進!感謝您

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice in taitung
The double room is super clean and big. All the staff are very helpful. The cleaning service is marvellous as well. Shower is super comfortable because the water temperature is constant and the water is heated up quickly. It would be better if the hotel also provides hair conditioner as well. The bed is quite large and the air conditioning is very nice. However, the morning breakfast offered is not very good as there were few choices of food... Luckily there are lots of restaurants around. The location is convenient which you can find night market easily. Considering the price and the environment. I think this hotel is a marvellous one.
Stayed 3 nights in Aug 2018
Response from 櫃台孫小姐 on 16 Aug 2018
Hello~Thank you for your evaluation. You suggest that we will propose with the company. We will improve the breakfast part. Thank you for coming. Welcome to come back next time.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2017

6/10 Okay

nzh, taipei

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and cosy
No proper parking for car. The rest is satisfactory.
Stayed 1 night in Jun 2017

4/10 Poor

家茜

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
入住時櫃檯人員態度很不好
Stayed 2 nights in Mar 2024
Response from 櫃台 on 10 Apr 2024
親愛的貴賓您好，感謝您所提出的意見，根據您所提出的問題，將匯報相關單位，期待未來能夠提供旅客更好的服務。

6/10 Okay

??

Travelled with family
停車不方便
Stayed 2 nights in Oct 2023

6/10 Okay

CHIN-HSIAO

Stayed 1 night in Dec 2023

10/10 Excellent

宏松

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

YIWEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Chih hsien

Travelled with family
Stayed 1 night in Nov 2023
Response from 櫃台 on 4 Dec 2023
凱旋商旅感謝您的惠顧,並期待下一次來台東的時候再次選擇凱旋商旅作為您的首選.

10/10 Excellent

Wen yu

Stayed 1 night in Oct 2023
Response from 櫃台 on 4 Dec 2023
凱旋商旅感謝您的惠顧,並期待下一次來台東的時候再次選擇凱旋商旅作為您的首選.

2/10 Terrible

guo yang

Stayed 3 nights in Aug 2023

10/10 Excellent

CHINGLING

Stayed 2 nights in May 2023
Response from 櫃台 on 21 May 2023
感謝您選擇凱旋新宿商旅做為您下禢的首選,期盼下次再來台東的時候能再次選擇凱旋新宿商旅.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
早餐普通，隔音沒有很好，地毯有點恐怖...
Stayed 3 nights in May 2023
Response from 櫃台 on 21 May 2023
感謝您選擇凱旋新宿商旅做為您下禢的首選,您的意見已經轉交專責工務單位前往進行改善,期盼下次再來台東的時候能再次選擇凱旋新宿商旅.

10/10 Excellent

HsinYi

Stayed 1 night in Apr 2023
Response from 櫃台 on 21 May 2023
感謝您選擇凱旋新宿商旅做為您下禢的首選,期盼下次再來台東的時候能再次選擇凱旋新宿商旅.

8/10 Good

WEN LUNG

Stayed 1 night in Apr 2023
Response from kaixuxinsu on 26 Apr 2023
敬愛的貴賓您好:非常感謝您選擇凱旋新宿商旅做為您台東入住的首選,希望下一次再來台東的時候祈能再次選擇凱旋新宿商旅.

10/10 Excellent

YiXuan

Stayed 1 night in Apr 2023
Response from kaixuxinsu on 26 Apr 2023
敬愛的貴賓您好:非常感謝您選擇凱旋新宿商旅做為您台東入住的首選,希望下一次再來台東的時候祈能再次選擇凱旋新宿商旅.

10/10 Excellent

YI TUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from kaixuxinsu on 26 Apr 2023
敬愛的貴賓您好:非常感謝您選擇凱旋新宿商旅做為您台東入住的首選,希望下一次再來台東的時候祈能再次選擇凱旋新宿商旅.

8/10 Good

Huichuan

Stayed 4 nights in Jan 2023
Response from kaixuxinsu on 14 Mar 2023
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

10/10 Excellent

ChengHan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，擺設令人舒服，房間味道很好。到市區景點方便。附件就有很多小餐館，吃飯很方便。
Response from kaixuxinsu on 1 Feb 2023
凱旋新宿商旅感謝您的惠顧並期待您下一次的到來.

8/10 Good

HSIN-I

Stayed 1 night in Jan 2023
Response from kaixuxinsu on 27 Jan 2023
感謝您的蒞臨,希望下次還有機會為您服務並期待您下次的到來.

10/10 Excellent

HAN SHENG

Response from 櫃台 on 4 Dec 2023
凱旋商旅感謝您的惠顧,並期待下一次來台東的時候再次選擇凱旋商旅作為您的首選.

6/10 Okay

Verified traveller

Travelled with family
房間地毯沒有清潔，還有之前房客的小垃圾
Stayed 1 night in Dec 2022
Response from kaixuxinsu on 27 Jan 2023
真的很抱歉,忙碌中忘了小細節,感謝您的提醒,我們會再注意.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from kaixuxinsu on 30 Jan 2023
親愛的貴賓您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。

8/10 Good

SHIH HUA

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022
Response from kaixuxinsu on 1 Jan 2023
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

10/10 Excellent

SHU FEN

Stayed 1 night in Dec 2022
Response from kaixuxinsu on 26 Dec 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

8/10 Good

YING CHIEH

Stayed 1 night in Jul 2022
Response from kaixuxinsu on 30 Jul 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨

10/10 Excellent

Hsin-Ju

Stayed 1 night in Jul 2022
Response from kaixuxinsu on 7 Jul 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鬧中取靜
地點方便，到夜市、鐵花村等走路都在10～15分鍾，附近美食也很多！
Stayed 1 night in Jul 2022
Response from kaixuxinsu on 7 Jul 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

8/10 Good

Pi-Chen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
地點位置不錯的小商旅
距離夜市及鐵花村都在步行10分鐘可到的範圍內，CP值尚可，不過房間內的地毯清潔度不夠，需再加強
Stayed 1 night in Jun 2022
Response from kaixuxinsu on 21 Jun 2022
親愛的貴賓您好，感謝您所提出的意見，根據您所提出的問題，將匯報相關單位，期待未來能夠提供旅客更好的服務。

8/10 Good

Pin Hung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
櫃台人員冷淡沒熱情 並且對引導車輛到停車場的程序欠缺訓練
Stayed 1 night in Jun 2022
Response from kaixuxinsu on 21 Jun 2022
親愛的貴賓您好，感謝您所提出的意見，根據您所提出的問題，將匯報相關單位，期待未來能夠提供旅客更好的服務。

10/10 Excellent

Wenchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from kaixuxinsu on 21 Jun 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

10/10 Excellent

ChingLing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會再入住
很大的房間跟床 我們很喜歡
Stayed 2 nights in Mar 2022
Response from kaixuxinsu on 9 Apr 2022
親愛的貴賓您好，謝謝您對我們的讚許，也謝謝您的美照，期待您下次的光臨。

10/10 Excellent

tangyu

Stayed 2 nights in Feb 2022
Response from kaixuxinsu on 13 Mar 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
使用國旅券有限制
房間乾淨，停車場離住宿有點遠，線上訂房的話，業者不提供國旅券使用，有使用限制！
Stayed 1 night in Feb 2022
Response from kaixuxinsu on 22 Feb 2022
親愛的貴賓您好，謝謝您對我們的讚許，期待您下次的光臨。

10/10 Excellent

Hsin Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居住地點超方便，離夜市跟鐵花村都很近，唯獨停車場車位太少
Stayed 1 night in Feb 2022
Response from kaixuxinsu on 19 Feb 2022
親愛的貴賓您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。

8/10 Good

CHIEN.JEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置良好離市區觀光景點近
Stayed 2 nights in Dec 2021
Response from kaixuxinsu on 19 Feb 2022
親愛的貴賓您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。

10/10 Excellent

智凱

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很放鬆，下次還有機會入住
Stayed 1 night in Dec 2021
Response from kaixuxinsu on 19 Feb 2022
親愛的貴賓您好，謝謝您對我們的讚許，我們也會不斷改進，給旅客更加溫馨優質的服務。