4/10 Poor
Kitt Voon
Travelled with partner
30 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Honest review here.
The location is pretty good, staff were very nice and friendly, facilities are decent and free snacks!
However, I really don’t like the room I stayed in.
I booked the Deluxe double room and was give the one on the second floor. My issues listed below:
1. The the toilet wall, door and window are made of glass. When you turn of all the lights, your room lights up from the lights outside of the hotel, through the toilet. And yes, it lights up the whole room. Had to wear eye mask to sleep. The blinds at the toilet does nothing. I even tried using my umbrella to block out some light but it’s still very bright.
2. During the day, the room itself with all lights on, it’s very dark. Why not open the curtains you may ask? Well? Because we are on the second floor. Once you open the curtains, the whole street of pedestrians can look into your entire room. And yea there were a lot of people walking downstairs. So no privacy at all.
3. Aircon controller’s light can never be turned off unless you off the aircon. I had to stick a name card to it to block the light at night.
4. The bed is externally small and it’s super shacky. My wife and I are pretty lean and we weren’t comfortable on that bed. If one moves, the other person will feel it. But good thing about the bed was that we could be easily woken up by the earthquake because the bed was so shaky and take precautions, which we did when it hit Hualien.
I really dint had good sleep over the 5 nights there.
Kitt Voon
Stayed 5 nights in Apr 2024