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Swissotel Sydney

Photo gallery for Swissotel Sydney

Featured image
Outdoor pool, open 5:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Swissotel Sydney

UNESCO Sustainable Property

Swissotel Sydney

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
68 Market Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationHyde Park8 min walk
  • Popular LocationSEA LIFE Sydney Aquarium8 min walk
  • Popular LocationCircular Quay13 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, 2 Aug - Thu, 30 Sep.

About this area

Sydney

Located in Sydney, Swissotel Sydney is connected to a shopping centre. Travellers who have shopping on the agenda can visit Westfield Shopping Centre and Queen Victoria Building, while those looking for another kind of activity may want to explore Circular Quay. Travelling with kids? Consider SEA LIFE Sydney Aquarium and Wild Life Sydney Zoo. Guests love the hotel's central location.

What's nearby

  • State Theatre - 1 min walk
  • Westfield Shopping Centre - 1 min walk
  • Hyde Park - 8 min walk
  • SEA LIFE Sydney Aquarium - 8 min walk
  • Circular Quay - 13 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • Where to eat
  • Jpb – Restaurant offering local cuisine. Serves breakfast and dinner on selected days.
  • Crossroads – Serves light fare daily.

About this property

Swissotel Sydney

Luxury hotel connected to a shopping centre in Sydney with full-service spa
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 369 rooms offer comforts such as premium bedding and pillow menus, plus in-room free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and espresso makers. Housekeeping is available on request.
Swissotel Sydney offers 369 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 60.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 44 for adults and AUD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean

Business services

  • Business centre
  • Conference space (10958 square feet)
  • Meeting rooms 8

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 2 August 2021 to 30 September 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Covered self-parking fee: AUD 60.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 5:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 885 out of 1371 reviews
5 - Excellent 65%
Rating 4 - Good. 373 out of 1371 reviews
4 - Good 27%
Rating 3 - Okay. 66 out of 1371 reviews
3 - Okay 5%
Rating 2 - Poor. 30 out of 1371 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 1371 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the hotel is so impressive. Centrally located within walking distance to many of Sydney’s tourist attractions and shopping. Felt very 5 star. Only negatives were the parking (two blocks away at a Wilson Parking station) and I also found it difficult to get a good nights sleep, despite luxurious bedding and pillows. The constant air con was challenging to get ‘right’ (plus it made me mad with thirst) and the only option on the bed was a heavy quilt - no top sheet provided and/or blankets for those who feel the heat.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Stayed 2 nights in Jun 2021

4/5 Good

Travelled with group
Liked: Amenities, property conditions & facilities
Some staff were quite blunt and not very friendly. Seems as though professional athletes can use the gym but 'regular people' can't... Also advertising facilities e.g. pool as open until 9 but given a stern message of only until 7 is also not ideal. property/room itself was quite lovely, modern and clean
Stayed 4 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous location, easy access to public transport, shipping, parks, sights and restaurants. The decor was lovely, rooms are spacious and clean. Unfortunately the service was disappointing. Long wait to check in and a very rude welcoming from a staff member. Food service seemed to miss items most times, and took 40 minutes to receive a bowl of yoghurt and sparkling water, at one point we left because they didn’t serve us. However, room service cleaner was lovely.
Stayed 7 nights in Jun 2021