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Reviews of Hotel Szyszko

3 out of 5
Hotel Szyszko
Innowacyjna 3, Suwalki, Podlaskie

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 80 reviews" "
Rating 8 - Good. 29 out of 80 reviews" "
Rating 6 - Okay. 8 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peterm

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best Hotel I stayed at so far.
The room was absolutely spotless, comfortable beds, great breakfast. I honestly wish I had larger stomach to be able to try all of the delicacies. When I will travel back to Suwalki I will be staying there again.
Stayed 2 nights in Aug 2022

8/10 Good

Asse

Travelled with family
Liked: Cleanliness
Reasonable hotel
Parking next to hotel. Odd payment: I thought I already paid via Hotels.com but had to pay on site. Technically correct, just had a different impression. Rather good breakfast. Hotel room was hot. Definietely clean. Overall reasonable place for 1 night stop over.
Stayed 1 night in Jul 2021

8/10 Good

nik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Recommend
Stayed 1 night in Mar 2020
Response from Marketing Manager on 14 May 2020
Thank you for the feedback

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unusable Internet, Dirty Linen = You can do better
Arrived late one night. Outstanding staff at front desk: smart and very friendly. Effortless check-in. Good sized room and good bed, but... pubic hairs on bed sheet and very poor "cleaning", with dust on shelves. We slept in light clothing to avoid contact with the sheets. Absolutely awful Internet, the very worst we have experienced in dozens of hotels. To say there is WiFi is totally wrong. Yes, you can grab a few paragraphs on your phone but doing your office email? No way. It took two minutes to load the Expedia home page and then too slow to look up reservations for the next night in a different town. After trying late at night I tried the next morning at 5 AM, in case there were many users late at night. Nope. No go. On the plus side, the front desk staff are really nice people. We left before the restaurant opened for breakfast and they offered to pack us a breakfast to go. It was super, really good and ready to go for us. Checkout was also super fast and efficient. Our car was safe in the lot out front. We were there late and too tired to change rooms, so we did not complain about the dirtiness of the room. It could be this was just an unfortunate exception, but I doubt that as you know when the cleaning crew does a sloppy job like quick wipes that leave behind dust around the bases of lamps, etc. But such terrible, totally unusable Internet really requires a disclosure and not a claim that there is WiFi that does not in practice exist.
Stayed 1 night in Dec 2017
Response from Piotr Wasilewski on 28 Dec 2017
Thank you for your opinion.

8/10 Good

denis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The Worst Internet
The internet speed was at "dial up "speed. The worst I have seen in Eastern Europe. When the cell phone speed is 5 times the hotel internet speed...the hotel has an infrastructure problem. And management was nowhere to be found, even though I ask to speak to the Hotel manager
Stayed 1 night in Sep 2017
Response from Piotr on 12 Sept 2017
Thank You for the feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closing a circle
Went to Suwalki as an exercise to visit the regions of ancestral origins. The hotel was great. Staff was wonderful. Very rusty with English as it went. Not too many English speakers let alone Americans evidently go there. Restaurant was fantastic. Walls were thinner than I'd expect. I'd stay there again.
The Hotel Szyszko
Stayed 1 night in Jul 2017
Response from Piotr - Marketing Dept. on 9 Jul 2017
Thank you for your feedback - we warmly welcome you again :)

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary good
Stayed 1 night in Jun 2017
Response from Piotr on 28 Jun 2017
Thank You for Your feedback. Come again :)

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Clean, Comfy, Great Restaurant.
Great Hotel very close to the A8 road, secure parking, lovely clean spacious hotel, Power shower and good breakfast, will for sure stay here again if Im on the same route.
Response from General Manager on 28 Nov 2016
Thank you for your review. Come again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suwalkin helmi!
Ihana huone, jossa erinomainen sänky. Herkullinen ruoka ja aivan mahtava aamiainen. Hotellissa oli samaan aikaan häät, hotelli kertoi asiasta etukäteen ja sijoitti meidät ylimpään kerrokseen. Selvisimme häiriöttä!
Stayed 1 night in Jul 2023

8/10 Good

Marko

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Kristjan

Stayed 1 night in Jun 2023

8/10 Good

Jari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Sanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todella kiva hotelli, suosittelen! Ei mitään moitittavaa
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast / Covid not taken seriously
They didn’t take enough consideration for corona restrictions in the breakfast room. There were obligatory signs, but the staff didn’t care when most customers took buffet breakfast without wearing masks and talking loudly. Plastic gloves were not even available, as far as I know, and those spoons already felt sticky at 7.30am. Also the room was not thoroughly cleaned. Little garbage left from some previous guest, so they didn’t bother to remove few dirty cotton buds from the trash etc. Maybe that is their environment policy.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Gunars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Recepcja on 11 Jun 2021
Dziękujemy za opinię, pozdrawiamy i zapraszamy ponownie

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Peter, Espoo, Finland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 7th stay this summer and... could not be more pleased. Rooms are nice and very clean. Hotel personel is very nice and make you feel very welcome! And now during the Covid times so... your safety is really really taken care of! Absolutely no need to worey about safety :-)
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel w Suwałkach
Hotel w pełni spełnił nasze wymagania.
Stayed 1 night in Oct 2020

8/10 Good

Iza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjemny hotel
Wygodnie i czysto. Zatrzymaliśmy się na jedną noc w drodze powrotnej z Estonii. Położony w pewnym oddaleniu od centrum miasta. Ogromnym atutem hotelu jest to ze jest przyjazny zwierzętom. Bardzo przyjemna i pomocna obsługa. Mogę spokojnie polecić.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Willem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, ziet er netjes uit. Diner in het hotel was prima, ontbijt was prima te doen maar alles was al oud wat er nog lag aan eten. In het algemeen voor het hotel prima maar als het ontbijt wat beter geserveerd word dan is het absoluut een 9.
Stayed 1 night in Apr 2020
Response from Marketing Manager on 14 May 2020
Thank you for your opinion and we will look into the matter. we make every effort to ensure that the quality of our services is at the highest level, focused on guest satisfaction.

8/10 Good

Mourad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid19
Stayed here durung the covid19 crisis. Was very quiet. Diner in the restaurant was available and good. Breakfast was also available.
Stayed 1 night in Apr 2020
Response from Marketing Manager on 14 May 2020
Thank you for the feedback!

8/10 Good

LUKASZ

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Bardzo smaczne jedzenie . Mila obsługa.
Stayed 1 night in Sep 2019

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotelli
Hyvä sijainti aivan entisen valtatien vieressä. (kaupungin ohitustie on avattu) Huone hyvänkokoinen. Huoneessa kokolattiamatto eli aamulla oli nenä vähän tukossa. Valitsin hotellin puhtaasti hinnan takia. Kaupungissa on parempaakin majoitusta, mutta niiden hinnat olivat tällä kertaa turhan kalliita. (Olen yöpynyt kaupungissa ainakin 5 hotellissa) Kuitenkin, Szyszkon aamupala on mielestäni kaupungin parhain. WiFiä en saanut tällä kertaa oikein toimimaan
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and nice and quiet. Personel is very nice and food in restaurant/breakfast is very good. And hotel is very easy to find. Perfect place for a stay on the way to/from Poland or even for a longer stay.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 5 stay in this hotel. Good food, very nice personel and clean big rooms! All you want after a long day driving to relax!
Stayed 1 night in Jul 2019

8/10 Good

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citroen 2cv:llä Tiranaan.
Yövyimme mennen-tullen hotellissa, oli ihan hyvät kokemukset.
Stayed 1 night in Jul 2019

8/10 Good

Trea

Liked: Cleanliness, property conditions & facilities, room comfort
Goed maar.....
Er hing iets mis met de boeking en de receptioniste behandelde ons zeer neerbuigend. Onze gegevens waren niet belangrijk, haar computerscherm was zaligmakend. We werden uitgelachen. Niet erg professioneel. Verder geen klachten maar een andere receptioniste zou niet verkeerd zijn. Het hotel was schoon en modern. Personeel in het restaurant/bar was top.
Stayed 1 night in Aug 2019

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities
Auto- tai moottoripyörämatkaajalle erinomainen
Suomesta tulevalle autoilijalle tai moottoripyöräilijälle hyvä hotelli. Jonkin matkan päässä keskustasta. Siistikuntoinen hotelli hyvällä parkkipaikalla.
Stayed 1 night in Jul 2019

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good.
Excellent place.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Jouko

Disliked: Room comfort
Muuten aika hyvä, mutta ilmastointi puuttui
Stayed 1 night in Jun 2019

10/10 Excellent

Irmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Bengt-Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra personal, restaurant
Stayed 1 night in Jan 2019

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Идеальный отель по дороге Литва-Польша.
Останавливались в этом отеле второй раз (первый в январе 2018 г.).Снова были довольны уютом этого современного отеля Szyszko c приветливыми менеджерами на рецепции, просторными номерами и удобными кроватями. Как всегда разнообразный континентальный завтрак с вкусным кофе. Бесплатный паркинг,быстрый интернет и бесплатная бутилированная вода дополняют общее приятное впечатление от пребывания.Идеальное соответствие цены и качества.Спасибо персоналу за хорошую работу.
Stayed 1 night in Jan 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Piotr on 17 Oct 2018
Thank You for the review.

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Frühstück
Zimmer nur OK (sehr heiss, kein Klima), aber Frühstück super. WLAN gut. Problem mit Kartenzahlung. Wollte mit Karte im Zloty bezahlen, musste aber im Euro zahlen. Das heisst immer 10% mehr Preis.
Stayed 1 night in Aug 2018
Response from Piotr on 19 Aug 2018
Thank You for Your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gelungener Stopover
Neues Hotel im Gewerbepark, waren nur auf der Durchreise. Restaurant hat etwas "sozialistischen" Stil. Von der Angabe "Nachtclub" müssen sich Familien nicht abschrecken lassen.
Stayed 1 night in Aug 2018
Response from Piotr Wasilewski on 18 Aug 2018
Vielen Dank für Ihre Bewertung und willkommen zurück

10/10 Excellent

Erkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Szyszko Suwalki
Erittäin tyylikäs hotelli ja erinomainen palvelu. Pieni miinus, ettei ilmastointia ole ja 15 min kävelymatka Suwalkin keskustaan.
Stayed 1 night in Jul 2018
Response from Piotr, Hotel Szyszko on 9 Aug 2018
Thank You for the review

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Tung traffik vid huvudväg.
Stayed 2 nights in Jun 2018
Response from Piotr, Hotel Szyszko on 7 Jul 2018
Tack. I Suwałki är bältesbanan under uppbyggnad, och snart kommer trafiken att försvinna. Tack för din åsikt och välkommen igen.

10/10 Excellent

Vjaceslavs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel SCZYSZKO (Oh God, how to pronounce that ???)
This hotel looks and feels a brand new. Only 2 bad things I can tell about that hotel - veeery slooooow Wifi (almost none) and the location - absolutely nothing to see around. But it is very clean and comfortable if you need just a place to stay, sleep and eat breakfast (which is very nice and tasty). I would say 4,5 out of 5.
Stayed 1 night in Jun 2018
Response from Piotr, Hotel Szyszko on 14 Jun 2018
Thank You for Your review - come again :)

6/10 Okay

Steffan

Liked: Property conditions & facilities
Disliked: Staff & service
Not nice staff in the reception
Ok room, but without ac! Good restaurant with also good breakfast! The minus for tjis hotel was the staff in the reception, not very service minded and nice, nearly see me, nearly didn’t answer my questions... The staff was playing with there iPhones and didn’t look up when I want to ask something!
Stayed 1 night in May 2018
Response from Piotr, Hotel Szyszko on 14 Jun 2018
Thank You for Your review - come again :)

10/10 Excellent

Per Posselt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Piotr, Hotel Szyszko on 17 May 2018
Thank You for Your review :)