Search Ryokans in Susut

Everything you would expect from a 5 star resort. Most importantly, all of their staff were attentive and friendly. I would definitely stay in this resort again the next time I am in Ubud.

The hotel requires the ability to walk up and down slopes and stairs. The hotel is quite large and spread over a large area. A map of the premises would have been nice. None was available. The staff was wonderful as was the food. There is even a wood fired pizza oven. There is a shuttle to and from Ubud several times a day so the guest is not a captive. Other services such as tours and car rentals are available through the hotel, but there is little information on services, other than a...

Lovely, serene place tucked in the middle of nature! The staff there were all amazing; I really appreciate their attention to small things that made our stay wonderful. For example, due to some flight issues, we arrived very late on our first night (almost close to midnight) and were quite relieved to be able to settle in for the night. The staff then asked if we had eaten already (we had, we were worried there wouldn't be anything to eat once we checked in so we grabbed something otw to the...

During my stay, it was my birthday. Surprisingly they made me a birthday cake and sang me a birthday song. I'm impressed with the staff there and their friendliness.

Superb location and service

We spent 3 wonderful days in the cutest cottage with stunning wiew over rice fields. The hotel is situated on acres of nature you've got it all ; rice fields on one side river and forrest on the other. Lots of space and beauty so you can really relax. The big place makes it feels not too crowdy jet at the 2 pools ( Spa Pool is stunning!!) there were too few sunbeds . The only reason I don't rate 5 on the facilities is the duvet in rooms - could be upgrated to a more cosy comfy standard. Loved...

I love the place! It’s located in Ubud but isolated away from the crowd in between paddy field. I arrived at 545pm after a long day trip and was greeted warmly by the staff and cold drinks. They also have complimentary foot massage which I needed so badly that day. Unfortunately they are fully book until closing time at 6pm. But they still entertain my request to do massage after 6pm, which I truly appreciate. The surrounding area is breathtaking as well where the pool is overlooking paddy...

Quintessential Ubud villa experience, ideal for a relaxation retreat. Located out of central town, sorrounded by lush trees and rice fields. Feels like a family resthouse with friends that take care of your every need. Comes with hearty and healthy breakfast, and may order room service for other meals, or walk to cafes nearby. Got scheduled shuttle service to/from Ubud center. Enjoyed our beautiful private villa and pool, and also got to experience the jungle view once it became available....

A big thank you for your great hospitality! They gave my husband birthday surprise by singing birthday song,room decoration,complimentary cake & birthday card which i didn't request at all! They even have 24 hours whatsapp service to let us book taxi from the hotel no matter what time it is. Everything was perfect during our stay in Seres, the room was clean and the plug is universal plug. You dont have to bring universal travel adapter to this hotel.

Overall the check in process is superb. The concierge staff and room are nice. However, the food department may need some improvement. I was rudely told that my wife should not wear the "Kimono" to the café. Maybe should there a message or card to be displayed in the wardrobe. Also, I can't really use the pool after 6pm because the reptiles are everywhere when sun goes down, e.g frogs, lizards.. not only 1 or 2, but numbers of them. Surrounding is quiet.

Surrounded by greeneries