Susono Spa Hotels

"excellent customer service. Make you feel like home and be able to enjoy the hotel amenities. They make you feel so special, and the in-room hot spring onsen was beautiful with Mt. Fuji View. We love every moment we were there."

"The highlight of my trip was this hotel. The hotel offered a lot of amenities that I didn't know it had when booked originally. It's walking distance to the bus station which had shuttles from Tokyo and to Gotemba which made our Japan travel so accessible. The hotel also offers their own free shuttle that goes around different stops in Fujiyoshida along with Lake Kawaguchi so you definitely have options of things to do and places to go. The hotel also is located walking distance from an amusement park (free admission when booking with the hotel) along with a few cute theme 'parks'. The food was amazing with a lot of choices (buffet, western restaurant, and japanese restaurant). The room we booked was huge...maybe a little too big for two of us but I'm not complaining. Our room faced Mt. Fuji and we were lucky enough to have a clear view of it. I'm definitely booking here again. It was so worth it. "

"This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because it is stunning "

"Excellent hospitality and service. Great variety of foods were served in buffet breakfast and dinner. I was surprised by the all you can drink beers, wine, sake and whiskey. The yakuta experience was also fun. "

"Big rooms, clean, excellent and friendly service from all staff."

"clean room, friendly staffs, would stay again"

"Definitely a must try. Tons of amenities like driving range, tennis courts, putting golf, badminton courts, bowling and great for small children. "

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "