Hotels near Surrey Hills

"I was little disappointed as when I booked through hotels.com platform,they advertised it as breakfast included free but then when I arrived at the hotel, I was told breakfast was not included. They didn't tell me the cost of the breakfast until I asked, neither was I given a receipt of my payment made (I should have asked but I had three little kids to sort out and it slipped out of my mind) The room was stuffy, there was a fan which only had speed control and didn't do a great job. Not many family rooms available, I called the reception a week prior and I explained that I had three children whom I wasn't happy to put in their own room due to age, I was told it would be fine and they would put two beds but only gave us one due to the room size, so three of us had to squeeze in 1 double bed. The pool was descent size but not great when some adults wanted to swim laps so closed of half of the pool to do so, leaving the other rhalf crowded. Breakfast was good and the sitting areas were pleasant to relax. The staff was friendly, the check in was stressful as they only had 2 desks which meant there was a queue till outside. I was expecting the reception area to have been bit more spacious. Overall was good but I wouldn't say grand for what the room charges were. "

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"OK, this is a lovely hotel in a lovely setting. The room was clean and comfortable and the staff were generally friendly and helpful. Three minor niggles: 1) While the staff were friendly and helpful, there weren't enough of them. Service in the bar and restaurant varied from slow to non-existent. 2) The car park is too small for the number of guests. 3) On the day I was there, there fire alarm must have gone off at least five times. As the hotel was still standing the next morning I assume this was a fault. So, not perfect, but would I stay there again? Definitely."

"Awful hotel, grubby, old and in need of a revamp. So disappointed as was looking forward to this stay. "

"Clean and classy room, i personally like the more classic country manor decor. Good facilities available and the food was nice. All in all i would definately stay again"

"I couldn’t recommend this hotel highly enough! The room was large and perfect for a family of 4. We loved the jet bath! Lovely amenities in the room, fluffy towels, and extras of anything you might need available in a communal area. The breakfast was exceptional and the staff were very friendly. "

"Lovely stay and nice comforting food."

"Lovely place to stay, high quality. Accommodated us with a takeaway breakfast as we had to leave earlier than the scheduled breakfast time. We had an evening meal in the pub which was superb. A slight bit of noise from the pub in the room during working hours but only to be expected, very quiet otherwise. Definitely would stay there again 👍"

"Amazing food and staff very friendly. The area is beautiful and so peaceful. Would highly recommend."