Hotel Dekat Guildford Spectrum Leisure Complex

"The hotel and pub were very pleasant. The rooms were well-equipped and the food was excellent. However, the service at the pub was inconsistent. While some tables were served, we were not and this was unclear. The room was clean and comfortable with a lovely bathroom. However, the room temperature was excessively high. We were forced to leave the room to cool down despite the outside temperature being over 35°C. The room was significantly hotter than the outside. Although fans were provided,...

"Amazing property !"

"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"The staff at the Ragged Robin were delightful, always helping out and answering any questions we had. Shout out to Harrison for being so welcoming! We truly enjoyed our stay and loved enjoying a non alcoholic draft beer in the garden overlooking the canal. Truly a beautiful place to unwind. We will be back!"

"Stayed for two nights in room 1. Staff were fantastic. Lovely breakfast on both days. Nice meal sitting outside in the sun. The wi fi was very good which is important as the phone service is non existent in this area. The village is quiet and picturesque."

"Great"

"This is the 4th or 5th time I have stayed at the Harbour Hotel and it seems to get better. Great location and great staff. Will definitely return"

"The room wasn’t very clean. Staff were great. Good breakfast."

"Good location, friendly staff, clean room. Would stay again!"

"Excellent stay and the girls on reception and in the bar were excellent, very helpful and kind"

"My husband and I had the best experience at the Bulls Head Inn! We loved everything about it—the quaintness of the town, the cleanliness of the inn and our room, and the food and drinks at the pub (the veggie burger was amazing!). The list could go on. The staff were so welcoming, and there was even a beer/bull festival going on the night we stayed, with live music! They also very kindly allowed me a late checkout so I could shower after running a half marathon in Surrey, which we really...

"Fantastic over night stay"

"Check in was a challenge as I was asked to try a new self check in system on a tablet. 2 staff members just stood there and watched me struggle. After a 6 hour drive in the heatwave it would be much quicker just to check me in as normal by a human rather than doing it yourself. Human interaction is disappearing! Pool,sauna and steam room was great addition to the trip."

"Attentive and helpful staff, nice atmosphere and good location."

"Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice"

"The room was clean and very convenient as it had an external door to the car park. The room was too hot, not helped by the towel radiator which always on. Not needed when the weather outside was 25⁰C. The staff were welcoming and helpful. We had breakfast in the moving of our departure which set us up for the rest of the day."

"There was no privacy once you draw back the curtains as the room as front facing. There was no A/C in the room which made it difficult on a hot summer day. Staff said that swimming pool was not very big so had to inform them before using to avoid overcrowding."

"Pros: Clean, quiet, comfortable well maintained. Cons: No mini fridge, no bottled water, no air-conditioning (it was an exceptionally hot night)."

"I was little disappointed as when I booked through hotels.com platform,they advertised it as breakfast included free but then when I arrived at the hotel, I was told breakfast was not included. They didn't tell me the cost of the breakfast until I asked, neither was I given a receipt of my payment made (I should have asked but I had three little kids to sort out and it slipped out of my mind) The room was stuffy, there was a fan which only had speed control and didn't do a great job. Not many...

"All was well"