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RSL Cold & Hot Springs Resort Suao

4.0 star property
Family-friendly resort with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Property preview
Beach nearby
Property entrance
Terrace/patio
RSL Cold & Hot Springs Resort Suao is a perfect family getaway with three restaurants and a peaceful garden. Enjoy spa facials and massages, while kids have fun at the playground and arcade. Free WiFi, indoor/outdoor pools, and on-site hot springs ensure relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Pet-friendly

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western Style Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk - 0.4 km
  • Nanfang Ao Fishing Port - 3 min drive - 2.9 km
  • Nanfangao Nantian Temple - 3 min drive - 2.9 km
  • Tofu Cape - 3 min drive - 2.9 km
  • Wulaokeng Scenic Area - 11 min drive - 5.9 km

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪八方雲集 - ‬8 min walk
  • ‪八方雲集 - ‬6 min walk
  • ‪蘇澳幽靈餐車 - ‬7 min walk
  • ‪劉姐姐飯糰 - ‬6 min walk
  • ‪耳東小館 - ‬3 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Upscale family-friendly resort in the city centre
Consider a stay at RSL Cold & Hot Springs Resort Suao and take advantage of a terrace, shopping on-site and a garden. Indulge in aromatherapy, a body scrub and a facial at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals, light fare and happy hour. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free local area shuttle and free bike hire
  • Hot springs on-site, an electric car charging station and express check-out
  • Guest reviews give good marks for the overall condition
Room features
All 152 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with spring water baths and rainfall showers
  • 45-inch HDTVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Similar properties

Lobby

Lakeshore Hotel Suao

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,006 reviews
The price is RM412
RM476 total
includes taxes & fees
13 Oct - 14 Oct
Lakeshore Hotel Suao

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
Due to cleaning, this property's pool will close at 12:00-15:00 everyday.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 3:00 PM to 10:00 PM.

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at RSL Cold & Hot Springs Resort Suao?

Self-parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Checkout is at 11:00 AM.

Does RSL Cold & Hot Springs Resort Suao provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located in the entertainment district, within 1 mi (2 km) of Suao Cold Springs and Shenghu Shan. Sanxiantai and Baimi Wooden Clogs Museum are also within 2 miles (3 km). Suao Station is 11 minutes by foot.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 389 reviews
Rating 8 - Good. 118 out of 389 reviews
Rating 6 - Okay. 25 out of 389 reviews
Rating 4 - Poor. 6 out of 389 reviews
Rating 2 - Terrible. 10 out of 389 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

CHUNPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
Stayed 1 night in Jul 2025

10/10 Excellent

piling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很悠閒 很棒！
Stayed 1 night in Jun 2025

10/10 Excellent

ChihMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒、很舒適的環境，服務人員每個都很熱忱，
Stayed 1 night in Mar 2025

10/10 Excellent

I WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，設施良好。
套餐式的早餐，很舒服的服務。
Stayed 1 night in Jan 2025

10/10 Excellent

Chih Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀的飯店

15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Stayed 1 night in Feb 2025

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well maintained facility, great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

8/10 Good

Mon Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意
Stayed 1 night in May 2025

8/10 Good

Peirong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
游泳池比覺髒
Stayed 1 night in Jun 2025

10/10 Excellent

TA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pai-Yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很輕鬆的週末體驗

很適合來放鬆，環境清幽，服務人員都很熱心，我們帶狗狗來雖然只能在寵物房待著，不過有監視器可以隨時觀察狗狗情況。
Stayed 1 night in Nov 2024

8/10 Good

I-TING

Liked: Cleanliness, staff & service, property conditions & facilities

貼心服務及高性價比

1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。
Stayed 2 nights in Apr 2025

8/10 Good

YI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適維護得不錯 房間洗澡的沐浴洗髮二罐都放成沐浴乳 早餐精緻好吃 下次希望天氣沒那麼冷時來玩水泡湯
Stayed 1 night in Dec 2024

8/10 Good

hsiao fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間空間大及舒適，房內即可泡湯。中庭環境乾淨及優美
Stayed 1 night in Sep 2024

8/10 Good

Yuehyintai

Liked: Cleanliness, staff & service, room comfort
浴室管線的異味需要留意，整體清潔度與服務都非常好，設施也挺精緻。
Stayed 1 night in Dec 2024

8/10 Good

Ying-Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

沒有地下停車場

整體還可以，只是停車場得走一段，不方便
Stayed 1 night in Dec 2024

10/10 Excellent

Yifen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所有的服務人員都很好
Stayed 1 night in Jul 2024

6/10 Okay

HSINYI

Liked: Staff & service, property conditions & facilities

整體環境

進出不便、停車場不在飯店內、冷氣溫度過低
Stayed 1 night in Feb 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024

10/10 Excellent

I-SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐翻轉住宿感覺

入住時接待人員笑容滿面服務良好，但没有特別感覺與房價相稱。房間設備不錯，但也沒有特別驚艷的感覺。另外也没有迎賓水果及餅乾。没想到隔天早上的套裝早餐相當特別，服務超值，翻轉了入住時So So 的感覺。
Stayed 1 night in Dec 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

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