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"A good place with a free shuttle from the airport to the hotel and from the hotel to the cruise port too!"

"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"This room faced a parking lot BUT it was close to the shore pool and that was a bonus. Be prepared for the daily amenity fee of $65 plus tax for each day of the stay, it adds up quickly."

"Beautiful resort "

"The room was clean and as expected. Hotel staff were polite and helpful. Check in and out were easy. They even gave us a voucher for two free drinks. Would definitely stay again. "

"My boyfriend and I had a short stay. Jeanna was super sweet during check in. The decor is really cute and peppy! The property is clean. Our King room smelt really nice and fresh. AC blew cold, everything was very clean. The towels were plush. The bed to our surprise was very comfy. We did use our own pillows; I can't comment on the comfort of the hotel pillows. TV worked great, signed right into our apps and the hotel did have channels available. Occasionally we heard a plane, the hotel is near the airport one should not expect to not hear one. You will hear the occasional door close, not by fault of the staff. It's a guest not being mindful or the door just getting away from you when coming and going. We did have a room with a balcony which was really nice to have, we like to have coffee in am in the fresh air. There was no coffee maker, we did bring our own. The bathroom, the toilet and shower set up was different. they are separate and private but still a little challenging with the glass sliding door. Cool idea though. We got thru it with no issue as there were only 2 of us. We did not eat at the hotel, i can't comment on the breakfast or restaurant. However, people did look comfortable and happy at the bar/lounge. We would stay at this hotel again. Thank you to Jeanna and all the other friendly staff that made our stay pleasant and stress free. "

"It was okay for the price. The bed sheets were clean"

"Everything was very clean. They seemed fully staffed and it was quiet even though it was next to the airport "

"Love the Fontainebleau Miami Beach. Room was clean, cleaning staff was excellent, actually every person that works at the Fontainebleau went above and beyond. Pool area and beach area are big enough to accommodate all guests. Note that Miami food service usually includes a service charge (aka tip). "