Shutoken Spa Hotels

"The bathroom floor is higher than the adjacent floor, creating a step. My mother nearly missed the step and almost fell, which raises safety concerns."

"Great hotel with very attentive staff. Housekeeping is very reliable and does a good job of keeping the room clean. You can walk to three metro stations from the hotel, thus giving you easy access to the city. The area around the hotel has many restaurants within walking distance."

"The location is good. But there are probably better options in that price range "

"I found the property to be outdated. Hotel had a odd smell."

"It was okay good place to stay "

"Elevators are terrible. Can be waiting up to 15 minutes for availability. They warn you about checkout time but it’s consistent throughout the day. The rooms are so tiny you can’t have bags open while also have space to move around. Bathrooms are next to impossible they are so tiny and kind of feel like a bathroom you’d see on a boat. Number of guests they’re squeezing in is likely the issue with the elevator, so many rooms with so few elevators. Had included breakfast but it was so jammed with people we only were able to use it once. The staff were incredibly helpful and the rooms are clean."

"The location is amazing right and a must for people who love the night life. Golden gai is only a couple blocks over and their are plenty of food spots to enjoy."

"Good service and accommodation but perhaps a little soulless. Good station connections. Free WiFi but patchy. "

"The buffet breakfast was good, the variety was impressive, with made-to order omelets with a great mix of hot dishes, fresh fruits and local specialties. The room was cleaned everyday too."