Ishin Shutoken hotels

"This hotel needs to update its presentation on Expedia - I picked it because a) the rooms look great - most photos show a large bed b) they say they have a public bath and c) it's close to Tokyo Big Sight - BUT - after checking in a) I discovered I had unknowingly booked 'run of house' which means they gave me a room with two small single beds which was nothing like the photographs shown b) the public bath is US $15 per day and in the mall next door (which would be ok if that was made clear when booking because it is a nice spa) and c) yes, it's still close to Big Sight - Had to really make a bit of a fuss about how the presentation on Expedia was misleading before they changed me to a room with a large bed - but smaller room with no place to put a suitcase. Attitude of front desk staff was that I had made the 'error' when I booked but IMO the site is misleading. For value, convenience, free public baths onsite I'll stick with APA hotels moving forward - and even though those rooms are even smaller, they enable you to store stuff under the bed."

"The room was decorated in a very pleasant light gray and light pink with a big window. It was very quiet. A great place to stay on your exit or entry to Tokyo!"

"Everything was clean and comfortable. Only issue is the elevator congestion in the morning. Otherwise a great place to stay in the heart of Shinjuku if you enjoy the nightlife."

"The breakfast is very good at Fujita. Food hot and fresh. The one at Manhatan table many varieties but only warm, especially Tempura not hot. Food were fresh too"

"Great location very friendly and helpful staff. Nice clean room with lots of amenities."

"Very clean, good A/C, resupplyed every morning, easy check-in and out"

"Great location close by the airport with free shuttle access to and from airport."

"I brought my kids here and everything was amazing! My boys loved it and a huge plus for the shuttle to Disney! Will def be staying here again in the future!"

"Room was very old and tired, not well maintained. Concerning stains on the linen Possible mould above the curtain tracks Lacks all the charm of Japan and with a Saturday rate of $330... very disappointing stay"