Okura Hotels & Resorts Shigaraki hotels

"I've read all the reviews, and I'm baffled by any negative responses. This hotel exceeded our expectations. We're a family of 4 (2 adults, 2 teenagers) and we booked the family quad (7th floor room) which was simply amazing. 2 bathrooms, sitting area and plenty of room- this was a big room even by American standards. Plenty of amenities: waters daily, sleep tablets, toothbrushes, brushes, pajamas to wear, coffee/soda in the basement, pour over drip coffee and kettle in the room. I just can't think of anything to complain about. I see what people have said about it being a bit far from things, as it was maybe a 15 minute walk to Nishiki Market or Gion district, but that was never a problem for us. The train stop was 200 meters away from the hotel entrance. The convenience stores were right below us. The staff brought us cappuccinos as we checked in. And the sweet hotel gym had a full set of free weights, 2 bikes, a few treadmills and other equipment. It was nicer than many American gyms. Again- nothing to complain about here! Beautiful hotel. "

"Rooms were clean. Breakfast was excellent. We have 2 choices. The buffet at Le Temp or the japanese restaurant on M3. My son tried the japanese style BF set and said its delicious. If we are going back in Kyoto. I will choose the same hotel. "

"Excellent design and very helpful staff."

"Great service from the staff. Very convenient location for travelers."

"I enjoyed my stay at JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI. It's located within a 5-minute from Kyoto Station and has a 7-Eleven which is linked to the main lobby. The main challenge is finding your way out of Kyoto Station which is huge and confusing but no fault of the hotel! :) The room was a good size (not big but comfortable) and had a writing desk which made it easy for me to do my work and have my takeout meals. At the ground floor lift lobby, there's a sort of "buffet table" of daily consumables such as toothbrushes and shavers. The staff were friendly. Checking in and out was easily done at the automated kiosks. I loved the surroundings of the hotel. The area it was located in was safe, clean and quiet. It was easy to walk to the Keihan bus terminal at Avanti Building so that I could buy tickets for and board the airport limousine bus to Kansai International Airport. I would absolutely choose to stay in this hotel again if I were visit Kyoto again."

"Very nice and relaxing stay thanks so much "

"Gorgeous hotel, amazing area, excellent staff and will book when visiting again! "

"Really nice hotel, excellent location and friendly helpful staff. Breakfast buffet was superb.Would definitely stop here again. "

"The staff were very welcoming, helpful and accommodating. The only negative was they didn’t have onsite laundry facilities. "