Fantastic levels of service. I was made to feel very welcome. I was able to check into my room early and even get breakfast when I arrived. The staff have been suoer helpful and exceeded all of my expectations. The room is comfortable and clean. A great stay.
Massively overpriced cafe and restaurant. £5 for a coffee!
Good view, spacious room and comfortable bed. Like the spacious bathroom and Japanese toilet seat. Air con is adjustable which is a benefit.
Will stay here next time, professional front desk staff
Very happy with EVERYTHING! I will definitely recommend to friends and re-visit in the future. Keep up the great work!
Good value hotel in convenient and intresting location, approx 5-10 min walk to metro and walkable to the bund. Staff were helpful and efficient. Room was ok size for one person, cleanliness was good. Would stay again.
The historical features were lovely, and the Fairmont has done a great job in updating while maintaining this atmosphere.
The service was excellent. Comfortable stay and friendly staff.
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