Reception
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Reviews of Super OYO 1114 Neo Pegasus Hotel

2 out of 5
Super OYO 1114 Neo Pegasus Hotel
128, Jalan Genuang, Kampung Abdullah, Segamat, Johor

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lai

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On booking slip stated standard room with 2 twin beds, but in actual 2 single beds. I think it's very misleading.
Stayed 1 night in Jan 2022

8/10 Good

Eddy

Stayed 1 night in Dec 2021

4/10 Poor

Fatimah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receiptionist not friendly. First stepin at lobby
Stayed 2 nights in Oct 2021
Response from Amina on 28 Oct 2021
Hi, Fatimah! We are sorry to know that your experience was not up to the mark, we always try to provide the best of our services to delight our valued guests. We will share the feedback to improve this further. Regards, Amina!

8/10 Good

Afifa, Selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and all. My mom said that it would be better if the slippers in the toilet were provided. Overall, everything was okay
Stayed 1 night in Jan 2020
Response from Elena on 7 Feb 2020
Thank you for rating us. We have duly noted your feedback and ensure better services in the future. Regards, Elena!

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Elena on 18 Jan 2020
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Elena!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay. Room is big enough for family
Stayed 1 night in Dec 2019
Response from OYO on 4 Jan 2020
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Kevin

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is suitable
Stayed 1 night in Oct 2019
Response from Zara on 24 Oct 2019
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to old town coffee shop. So no problem getting food. Due to haze could not go out.
Stayed 2 nights in Sep 2019
Response from Zara on 25 Sept 2019
Delighted to hear your words of praise, We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Zara

8/10 Good

Chi Ling

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Ravneet on 16 Jul 2019
Glad to see that you have rated us positively, Chi ! Do give us more chances to delight you in the future. Regards, Ravneet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 1 night in Jun 2019
Response from James on 4 Jul 2019
Hi! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, James

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and good
Hotel room was clean and comfortable for the price, location was also great, facing the main road and next to old town white coffee
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta