Satsuma hotels from RM292

"The Breakfast was ok the 1 day I went down to eat. The morning weekday staff were much more professional and gave better customer service. We checked in on a Saturday and come not get any service for the running toilet in our room until Monday morning and they moved us to another room. The closet door was broken and had tried to be pepaired with some putty or something. The bed was squeeky and mattress what's sunken in in our 1st room. ."

"The first room that they assigned me had bugs in the bed. After attempting several room changes that were located either next to the first room with bugs in the bed, or just below it, they assigned me a very clean room at the opposite end of the hotel. I have pictures of these bugs. After the room change, the room that I stayed in was very clean. The breakfast was nice and hot and had several choices."

"This is an excellent facility "

"Breakfast was exceptional especially for a hotel. Staff went out of their way to help us. Didn’t have time to use the pool or hot tub but we do plan on going back again to this hotel. "

"Quick overnight, all was good"

"Breakfast not free. Room could have been cleaned/checked better. Find chewing tobacco in bedside table drawer. “Bistro” closes from 10-4 so you can’t even purchase a coffee after “breakfast hours”. New carpet, comfortable beds. Hotel staff friendly and helpful. "

"Clean room, lovely poor, very kind and welcoming staff they loved our English accent and had lovely conversations with them. "

"Good"

"Great staff"