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Reviews of Gauthier's Saranac Lake Inn

3 out of 5
Gauthier's Saranac Lake Inn
488 Lake Flower Avenue, Saranac Lake, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 522 reviews" "
Rating 8 - Good. 180 out of 522 reviews" "
Rating 6 - Okay. 73 out of 522 reviews" "
Rating 4 - Poor. 35 out of 522 reviews" "
Rating 2 - Terrible. 19 out of 522 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great area
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
A clean, charming, well run and friendly place to stay. The staff are friendly and helpful in many areas, including local activities. Boats to paddle and bicycles are available to all at no charge. Very handy to town and nearby activities. We’ve been visiting the Adirondacks for over 50 years and love this place.
Stayed 3 nights in Oct 2023

2/10 Terrible

Kanan

Travelled with family
Disliked: Amenities, property conditions & facilities
It is nothing like the pictures, it’s clear that some pictures are of more updated rooms. We stayed in rooms with awful lights, ridiculous furniture… for $310 a night it’s a very very crappy room. There is mold in the shower and the bathrooms are not even 4 feet wide. It is lake facing but we got the basement like lake facing rooms and the last room which is really not finished

10/10 Excellent

Carol, Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are very friendly and helpful. Beautiful view from property and perks such as bikes, canoes and kayaks available for guests
Stayed 4 nights in Oct 2023

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome place- reasonable cost , on the lake, very nice room, amenities great…everything fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Stayed 1 night in Sep 2023

10/10 Excellent

Ewa

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service
It was great having Kayaks available for exploring.
Stayed 2 nights in Sep 2023

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

THERESA

Travelled with partner
Liked: Staff & service
Nice spot on a lake, but rather uncomfortable mattress sticking lock and constantly dripping shower head. Not overly generous with the kurig pods, told to help ourselves but the office was locked in the am so if you’re an early riser….
Stayed 1 night in Sep 2023

10/10 Excellent

Aaron, Bloomsburg

Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean rooms but the plumbing, etc. is a bit dated. The rooms could be updated. The location is great, the access to bikes and canoes is a plus and the staff was really nice!
Stayed 3 nights in Aug 2023

10/10 Excellent

Patricia L

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Carol, Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Friendly staff. Beautiful setting
Stayed 2 nights in Aug 2023

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
We loves it here! It was very nice. Great view of the lake and beautiful room. The bathroom sink was clogged and the coffee tasted awful, but i would still go back bc the room and furniture and location was gorgeous!
Stayed 1 night in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We have stayed here several times while visiting the Lake Placid area, and we love it! The staff is very friendly and accommodating, they have kayaks, canoes, life jackets -all free for use, and I saw many guests using them throughout their stay. It's right on the lake, with easy access for boating. A short paddle away provides you with breathtaking views of the high peaks. The hotel itself is a little dated (but lovely and well tended, and reminiscent of an earlier time), and the facilities are really not up to today's standards. If you are looking for luxury, this isn't the place for you, but if you are looking for a family friendly place to stay, it's great. We prefer this family run hotel to the larger luxury hotels anytime!
Stayed 2 nights in Aug 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Valarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to say, service was better than expected. The woman at the front desk was extremely accommodating and informative. Room was extremely clean, Would definitely recommend.
Stayed 1 night in Aug 2023

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Overall, nice hotel with a beautiful view! They offer free access to bikes and kayaks which was great! The bathrooms are very tiny and there aren’t many outlets in the rooms. The staff were very kind and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2023

6/10 Okay

Amy

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

israel

Liked: Cleanliness, staff & service
חחחח
Stayed 2 nights in Jul 2023

10/10 Excellent

JEFF AND MONIQUE, Powell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.

4/10 Poor

William

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Generally clean motel room but extremely small space and not much privacy. I expected much more for the price, which was evidently jacked at least 2x typical for a nice clean motel in peak tourist season. I thought the amenities would be worth it. But instead got 'free concert' from neighbor playing guitar and singing into the night and then peeing off the balcony in the morning. The room did not have enough space for 4 adults and bathroom had zero space. Just enough room to walk in and turn around. Hard to change clothes without bumping into everything and limited space to hang towels or clothes. No shelf on sink to place toothbrush and no shelf in shower to place soap or hang wash cloth. Only 2 of the 5 or 6 adult bikes were working. Others had broken seat, missing pedal, flat tire, etc. Not what i expected for over 400/night.
Stayed 2 nights in Jul 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kayaks, paddleboat, paddle boards and canoes were get and readily available. There were lifejackets available as well. The lake side room was on the small size and so was the bathroom.
Stayed 2 nights in Jul 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kayaks made our stay: both mornings we headed out on a nice paddle in a tandem sit-on-top kayak, then sat by the water's edge to have a coffee. It was also nice that the office wasn't stingy about extra coffee/tea pods, we could replenish at will.
Stayed 2 nights in Jul 2023

8/10 Good

Charlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and so many free options for the guests, fishing, kayaking, biking….
Stayed 2 nights in Jul 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute motel with friendly staff and great amenities. It is located within walking or paddling distance of down town with serene views of the lake.
Stayed 1 night in Jul 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda at the front desk has gone above and beyond both times i stayed, I'll keep staying with them on the weekends I work.
Stayed 1 night in Jul 2023

4/10 Poor

enes

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Coffee equipment is old and poorly maintained. Communal appliances like microwave and water heater/cooler. Sheets were dirty. Not recommended.

10/10 Excellent

Martine, Casselman

Liked: Cleanliness, property conditions & facilities
Great location, access to the Lake, Mexican restaurant accross the street. Perfect!
Stayed 1 night in Jun 2023

10/10 Excellent

Heather, Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely be back!
Stayed 1 night in Jun 2023

4/10 Poor

Tyler

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The doors don’t properly lock and are very thing. The bed sizes online are not accurate. The lake view isn’t actually pointed towards the lake
Stayed 1 night in May 2023

4/10 Poor

Timothy

Travelled with partner
Disliked: Property conditions & facilities
We were very disappointed in what was supposed to be a deluxe lake front double room. Our room was nothing like the pictures from the website. The tile floor was filthy. There were only 2 wooden kitchen chairs to sit on, no table, the tv was sitting on a countertop, and the top of the dresser had only enough room for the lamp and coffee maker and ice bucket. There was not enough room for us to set stuff on. The bathroom was very small, the door would not open all the way and the shower curtain had mildew on it. The curtains would not close all the way, we needed to use a chip clip to keep them closed. We were woken twice to a dripping noise. The only nice thing was the view and that was partially blocked by marina next door. We don’t recommend this place.
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com error in judgement
Not a nice place….. Old and dirty … Can’t valise bathroom door , shower/ tub is awful, dirty, old as are the knobs to control the water ….We haven’t stayed in a place like this EVER !! How could this dump be rated an 8 ????????! C’mon Man get real and go take a look at it ! View of lake is good ! Lol
Stayed 1 night in Sep 2022

2/10 Terrible

Martin c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory
The stay was terrible the beds were absolutely hard they're probably 40 years old, the bathroom was nasty didn't even want a shower there because of the way the bath tub looked
Stayed 1 night in Oct 2022

10/10 Excellent

MARC-ANTOINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while hiking the Adirondacks.
Stayed 1 night in Oct 2022

10/10 Excellent

Tami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in was great. Staff was so friendly and made us feel very welcoming. She gave me a quick tour. I was impressed. The rooms were good for us as we were just stopping to sleep. They could use an update but they had what they needed, a keurig was a definite plus!
Stayed 1 night in Oct 2022

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful facility with very friendly staff. Will be stopping again
Stayed 1 night in Oct 2022