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Platino Hotel & Casino

3.0 star property
Colonial hotel with casino and free breakfast

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Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Interior entrance
Balcony
Interior
Minibar, in-room safe, blackout curtains, iron/ironing board

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Deluxe

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite Deluxe

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Superior Room

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Catedral de Santiago - 4 min drive - 2.2 km
  • Estadio Cibao - 5 min drive - 4.0 km
  • Colinas Mall - 6 min drive - 5.0 km
  • Mundo Acuático - 7 min drive - 7.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino and a nightclub. For those hoping to try their luck, this hotel boasts amenities such as 15 slot machines and 6 casino gaming tables. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Limo/town car service, a porter/bellboy and free newspapers
  • Luggage storage, outdoor furniture and concierge services
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All 91 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • LED light bulbs, fridges and ceiling fans

Languages

English, French, Spanish

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Reception

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  • Air conditioning
  • Parking available
  • Housekeeping
8.8 out of 10, Excellent, 138 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platino Hotel & Casino?

Self-parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration, and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

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Platino Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel A.

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with great historical value.
Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at an affordable price
Stayed 3 nights in Jun 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
Loved how beautiful the patio was
Stayed 4 nights in Jun 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Old world charm, modern amenities, comfortable beds, cleanliness, and friendly, courteous staff, not to mention convenient location and their room rates are unbeatable!. The Platino Hotel has it all! This is the place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, friendly staff. Convenient location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 6 nights in Jul 2025

10/10 Excellent

Elma

Liked: Amenities, property conditions & facilities
Love the places,and very pease ful and good people working here,it a antigua but it has beautiful ditial all around the room is grest nice plcae to hace vacationes parking free breadfast and ect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mario

Liked: Staff & service
Breakfast i like
Stayed 6 nights in May 2025

10/10 Excellent

Jaikeshan

Liked: Cleanliness, staff & service
Awsome
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS JULIO BREA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Centro. But you will need a car or Uber to move to Centro. Can easily take from there, so not an issue, but not wakable. Excelent staff and very secure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly service
Stayed 14 nights in Mar 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice the Cosino was very nice. Walking around felt unsafe and there was nothing to see on that location.
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everybody was friendly and the staff spoke Spanish and English. It was clean and the food was really good!
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff especially in the restaurant were exceptional and the food was awesome!
Stayed 6 nights in Oct 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice overall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Amenities
Hotel is clean and breakfast is delicious and included. There is also free WiFi and parking. The best part about hotel is the Open Gazebo in the front of the property where you can sit and sip a beer, talk with other guests, or simply get some fresh air.
Stayed 3 nights in Feb 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking, very nice staff, excellent included A la Carte breakfast, low price compared to many other options. Only issue was that in the bathroom the shower cabin was too small for my size and weight.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

I would like to have a restaurant and a casino in the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Nice staff and good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Zee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Breakfast was very good!
Stayed 1 night in Dec 2024

10/10 Excellent

Isaias

great service
Stayed 1 night in Mar 2025