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The Sandman

Photo gallery for The Sandman

Lobby lounge
BBQ/picnic Area
Front of property
Standard Room, 1 Queen Bed (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Overview of The Sandman

The Sandman

3.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
Map
3421 Cleveland Ave, Santa Rosa, CA, 95403

Explore the area

  • Popular LocationSanta Rosa Junior College2 min drive
  • Popular LocationCharles M. Schulz Museum3 min drive
  • Popular LocationLuther Burbank Center for the Arts5 min drive
  • AirportSanta Rosa, CA (STS-Sonoma County)11 min drive

Room options

About this area

Santa Rosa

Located in Santa Rosa, The Sandman is near the airport. Charles M. Schulz Museum and Sonoma County Museum are cultural highlights, and some of the area's attractions include Redwood Empire Ice Arena and Sonoma County Fairgrounds. Powell's Sweet Shoppe - Windsor and Dom Whitney Tasting Lounge are also worth visiting.
Visit our Santa Rosa travel guideOpens in a new window
Map

What's nearby

  • Santa Rosa Junior College - 2 min drive
  • Charles M. Schulz Museum - 3 min drive
  • Railroad Square Historic District - 3 min drive
  • Sutter Santa Rosa Regional Hospital - 4 min drive
  • Luther Burbank Center for the Arts - 5 min drive

Getting around

  • Santa Rosa Station - 3 min drive
  • San Francisco International Airport (SFO) - 83 min drive

Restaurants

  • McDonald's - 11 min walk
  • El Pollo Loco - 8 min walk
  • Starbucks - 8 min walk
  • Panera Bread - 12 min walk
  • Taco Bell - 13 min walk

About this property

The Sandman

3-star hotel near the airport
You can look forward to free continental breakfast, a poolside bar and a firepit at The Sandman. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a gym.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, concierge services and outdoor furniture
  • A 24-hour front desk, an off-lead area and a vending machine
  • Guest reviews say great things about the pool
Room features
All 135 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (selected rooms)
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lb per pet)
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel
The Sandman Hotel
The Sandman Santa Rosa
The Sandman Hotel Santa Rosa

Frequently asked questions

Does The Sandman have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Sandman?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at The Sandman on 14 Jun 2023 start from RM 607.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sandman pet-friendly?

Yes, The Sandman allows dogs (limit 2 per room) with a maximum weight of up to 50 lb per pet. There's a fee of USD 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Sandman?

Self-parking is free at this property.

What time is check-in at The Sandman?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Sandman?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Sandman located?

Situated near the airport, this hotel is within 1 mile (2 km) of Empire College and Charles M. Schulz Museum. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

The Sandman Reviews

The Sandman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 565 out of 1284 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 389 out of 1284 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 143 out of 1284 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 95 out of 1284 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 92 out of 1284 reviews" "
" "2 - Terrible 7%

8.1/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

EldonG

Liked: Cleanliness, property conditions & facilities
Good job with service
Stayed 1 night in Jun 2023

8/10 Good

Morysha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are completely renovated, all new, very clean, the person who attends the reception is very professional and helped us a lot, the only thing we didn't like very much was the attention at breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a safe and very nice place to stay near the airport. Would definitely recommend it!
Stayed 1 night in May 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like second floor walk up especially after I booked a year in advance. Great TV,
Stayed 2 nights in May 2023

2/10 Terrible

melissa

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We have 3 guests and had originally tequested 2 queen beds and was told we have a 1 king bed. 1 guest slept on the floor due to no room. The area was under construction the whole time and had no rooms and was not aware of that during the booking. The staff was very dry and not helpful.
Stayed 2 nights in May 2023

6/10 Okay

Susan

Stayed 1 night in Apr 2023

2/10 Terrible

cheryl

Travelled with pets
Disliked: Staff & service, property conditions & facilities
Called enroute to hotel & told there was plumbing issue. Staff needed to change to chg my room. Arrived to find not room chgd from 2 queen to 1 king but upstairs when i had pet. Site was mess. Staff unfriendly. I left & went to another hotel.
Stayed 2 nights in Apr 2023

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This would have been bit disappointing for an $80 a night hotel. At nearly two and a half times this price, it really wasn't very good. I realize this isn't a cheap region for hotels but feel The Sandman is not delivering value even allowing for this. (It's actually in a slightly sketchy area anyway even though it's on the edge of wine sampling country.) It was scruffy, rundown and inexpensively tricked up in a (failed) attempt to look smarter. Everything was cheaply done: cheap materials; things half-fixed. It was clean-ish but we did have a small cockroach on a wall. (Photo available.) The shower was weak. The bathroom old and tired. Noises from other rooms were invasive. There were noisy workmen and materials stacked all around. The breakfast was pathetic. Two rough benches for seating; weak coffee, cheap bagels and cream cheese and one old toaster in an uncomfortable room. The online advertizing photos are very misleading. Staff were OK but there was a long wait to check in. We tried to secure a room an hour or so before the normal check in time but - even though there was one cleaned and available - there was a $25 additional fee for early check in. There is also an additional $100 refundable deposit taken on check-in - again what you expect in a cheaper hotel. The pool area was fairly pleasant but, again, everything was old and a bit rundown,
Stayed 1 night in Apr 2023

8/10 Good

Douglas L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, but the new upgrades to the rooms and property really make it a nice and fun place to stay.
Stayed 2 nights in Apr 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall experience, and probably the tenth time we've stayed there. Our only nit was that the cleaning staff didn't stop by to clean the room and replace our towels.
Stayed 2 nights in Apr 2023