Shangri-La Hotels and Resorts Santa Cruz hotels

"Everything was nice and the staff was amazing. "

"Still good after so many years"

"We loved the hotel, the location, the style - but the best aspect is the friendly staff. A must do is the breakfast!"

"The only thing was we had 3 people and only had towels for 2 so had to wait for an extra towel set when we just arrived from our 24hr journey & it was @3AM. It would have been nice to just have them all ready so we can freshen up and not have to worry about waiting for an extra set of towels "

"Staff is very friendly! Th breakfast buffet was good- too crowded- elevator takes forever"

"Always a pleasure to stay here. I got 3 extra rooms for cousins and their families for staycation before my flight to go home. Location is perfect as it is close to the airport. Mall is walkable and lots of dining options around. The staff is always so nice, smiling, professional and hospitable. Food selection is awesome. I always end up with more than I can consume just so I can try a taste of each. Room is clean. Bed is comfy. Everything was in working condition in my room. I always stay at Belmont a few days before leaving Manila. I plan to continue doing so."

"Always stay at the heritage after landing"

"Amazing staff, offer breakfast was great, and location is perfect. I would recommend to anyone looking to experience BGC to stay here! "

"Room was clean, air con great and bathroom shower had hot hot water. Great location for shopping and eating. MNL Terminal 3 is literally across the street. Will stay again for a layover. "