Shangri-La Hotels and Resorts Santa Cruz hotels

"Truly 5 star hotel. Very nice!!"

"Access and bridge to the airport."

"The staff was remarkable and very accommodating. A very convenient location as well, being next to the mall (walking distance). I will definitely recommend Dusit to any of my relatives and friends who come to visit Manila. Well done👍💯"

"Sofitel was amazing. So many things to do just within the hotel. Will definitely be coming back. "

"Our family upgraded to the Executive Lounge Package through Hotels.com. The details were not clear - i.e., we thought the package was for our entire family but it was only for my wife and I and our four year old. But, we had a 7 and 9 year old with us. Originally, the hotel team member said we had to pay but told them that their details on Hotels.com were not clear, and their manager on duty was very understanding and waived the charges for our 7 and 9 year old. Throughout our stay, the hotel staff kept in touch with our through text messages and quick to respond for any inquiries. We really liked the Executive Lounge Package - it definitely elevated the experience for our family. For my business trip and family trip to the Philippines this will definitely the #1 choice. "

"Special thanks to Ken, Lem and Pau. They're so professional and polite. "

"Hospitable and friendly staff from start to finish. Facility is clean and awesome quality customer service provided. Thank you. "

"I booked this for my mom and sister. My celebrated her birthday in this hotel. Overall satisfied from booking to stay and to services provided by the staff. Thank you."

"Beautiful hotel but very expensive for food and beverage "