Santa Cruz Business Hotels

"Love the location and the staff. Hotel has started to look a bit dated though. But not too much. I was in one of the floors with lounge access , unfortunately could never try the free cocktails because it was always full! They tried to help by giving us seats in the meeting room 😁 Also the tea and refreshments in lounge isn’t worth the effort. It’s a cake with your choice of tea or coffee. The breakfast buffet spread in the main restaurant is amazing ! All in all, it’s a good place to stay a night or two , don’t spend on the higher value rooms though. "

"The room was spacious! Really great layout with a separate couch for lounging around. Housekeeping was amazing and accommodating to our late check out, even bringing us fresh towels so we could shower before leaving for the airport. Concierge was always helpful & present! We always felt safe around the hotel & surrounding! Great traffic control by hotel staff (necessary since the area is so busy)! Christian at Check in was efficient, friendly & informative. Highly recommend staying here if you like to eat, shop & be not too far from NAIA! "

"Raffy is the best! Great staff"

"The complimentary breakfast was on point. They provided a shuttle to the mall of asia free of charge. The staff was very professional very welcoming and very helpful. This was my second time staying in this hotel and i plan to stay again"

"Room is immaculate Staff very friendly and patient Breakfast if fresh with delicious choices"

"great"

"Best breakfast so far!"

"The Shangri-la Makati was definitely first class stay. I would recommend it to anyone visiting Manila. "

"The staff went above and beyond to make the stay very enjoyable. Very helpful and informative. Will definitely stay again when in Manila! Thank you."