The Pavilion Hotel is located on the boardwalk and in an area with good airport proximity. Sandakan Memorial Park and Sandakan Rainforest Park reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre.
Consider a stay at The Pavilion Hotel and take advantage of a free return airport shuttle, dry cleaning/laundry services and a business centre. Treat yourself to spa services, such as reflexology or a massage. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
Free self-parking
A free area shuttle, an area shuttle and a lift
A 24-hour front desk, smoke-free property and meeting rooms
Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 90 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Bathrooms with baths or showers and free toiletries
LCD TVs with satellite channels
Electric kettles, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Free 24-hour return airport shuttle
Free local area shuttle up to 5 km
Food and drink
1 restaurant
Room service available
Things to do
Spa services
Family friendly
Free area shuttle
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Conference centre
Meeting rooms
Spa
Massages
Reflexology
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Per the property, all staff members at this property are fully vaccinated against COVID-19.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan
Frequently asked questions
Is The Pavilion Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at ?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 124.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Pavilion Hotel?
Self-parking is free at this property.
What time is check-in at The Pavilion Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at The Pavilion Hotel?
Checkout is at noon.
Does The Pavilion Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is The Pavilion Hotel located?
Situated on the boardwalk, this hotel is 2 mi (3.2 km) from Sandakan Memorial Park and within 6 miles (10 km) of Sam Sing Kung and Chinese Cemetery. Kampong Buli Sim Sim and Sandakan Rainforest Park are also within 6 miles (10 km).
Can I cancel my reservation for free at The Pavilion Hotel and receive a full refund?
Yes, The Pavilion Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pavilion Hotel cancellation policy on our site for more details about any exclusions or requirements.
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