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The Pavilion Hotel

Photo gallery for The Pavilion Hotel

Front of property
Family Room | In-room safe, desk, soundproofing, iron/ironing board
Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of The Pavilion Hotel

The Pavilion Hotel

3-star property

7.2/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant
Map
Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan, Sabah, 90000

Explore the area

  • Popular LocationSandakan Memorial Park1 min drive
  • AirportSandakan (SDK)3 min drive
  • Popular LocationSam Sing Kung11 min drive
  • Popular LocationKampong Buli Sim Sim11 min drive

Room options

About this area

Sandakan

The Pavilion Hotel is located on the boardwalk and in an area with good airport proximity. Sandakan Memorial Park and Sandakan Rainforest Park reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre.
Visit our Sandakan travel guideOpens in a new window
Map

What's nearby

  • Sandakan Memorial Park - 1 min drive
  • Sandakan Rainforest Park - 11 min drive
  • Sam Sing Kung - 11 min drive
  • Kampong Buli Sim Sim - 11 min drive
  • Chinese Cemetery - 11 min drive

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • Selera Nusantara - 4 min walk
  • Hameed Curry House - 4 min walk
  • D'sandakan Seafood Paradise - 16 min walk
  • Urban Cafe - 4 min drive
  • Crowd 99 Cafe - 4 min drive

About this property

The Pavilion Hotel

3-star hotel on the boardwalk
Consider a stay at The Pavilion Hotel and take advantage of a free return airport shuttle, dry cleaning/laundry services and a business centre. Treat yourself to spa services, such as reflexology or a massage. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Free self-parking
  • A free area shuttle, an area shuttle and a lift
  • A 24-hour front desk, smoke-free property and meeting rooms
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 90 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 5 km

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Per the property, all staff members at this property are fully vaccinated against COVID-19.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

Is The Pavilion Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 124.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pavilion Hotel?

Self-parking is free at this property.

What time is check-in at The Pavilion Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at The Pavilion Hotel?

Checkout is at noon.

Does The Pavilion Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Pavilion Hotel located?

Situated on the boardwalk, this hotel is 2 mi (3.2 km) from Sandakan Memorial Park and within 6 miles (10 km) of Sam Sing Kung and Chinese Cemetery. Kampong Buli Sim Sim and Sandakan Rainforest Park are also within 6 miles (10 km).

Can I cancel my reservation for free at The Pavilion Hotel and receive a full refund?

Yes, The Pavilion Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pavilion Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Pavilion Hotel Reviews

The Pavilion Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 63 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 22 out of 63 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 17 out of 63 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 9 out of 63 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 1 out of 63 reviews" "
" "2 - Terrible 2%

7.3/10

Cleanliness

7.7/10

Staff & service

7.8/10

Amenities

7.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ten Siw

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wong teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle free to airport
During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staf
Stayed 1 night in Dec 2019

8/10 Good

Lee

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good value for money. Close to airport and lots of local places to eat nearby
Stayed 1 night in Oct 2019

4/10 Poor

Darussalam, Miri

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Poor maintenance
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.
Stayed 1 night in Jun 2019