Sutera @ Mantanani Island Resort & SPA

3.0 star property
3-star hotel in Pulau Mantanani Besar with free breakfast

Choose dates to view prices

Sutera @ Mantanani Island Resort & SPA

Photo gallery for Sutera @ Mantanani Island Resort & SPA

Exterior
Exterior
In-room safe, soundproofing, bed sheets
Restaurant
Bathroom

Overview of Sutera @ Mantanani Island Resort & SPA

8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
Map
Pulau Mantanani Besar, Kampong Mantanani, Pulau Mantanani Besar, Sabah, 89150

Explore the area

    Room options

    Chalet Seaview

    • 31 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed

    Premium Chalet

    • 31 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed

    Premium Chalet, Sea View

    • 31 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed

    Deluxe Room

    • 31 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 Single Bed

    About this area

    Pulau Mantanani Besar

    Sutera @ Mantanani Island Resort & SPA is located in Pulau Mantanani Besar.

    About this property

    Sutera @ Mantanani Island Resort & SPA

    3-star hotel
    A free breakfast buffet, a terrace and an arcade/games room are just a few of the amenities provided at Sutera @ Mantanani Island Resort & SPA. Enjoy on-site activities, such as snorkelling, beach volleyball and kayaking. Free WiFi in public areas and a snack bar/deli are available to all guests.
    You'll also enjoy the following perks during your stay:
    • Barbecues, a dock and outdoor furniture
    • A front desk safe, tour/ticket information and smoke-free property
    Room features
    All 28 rooms have comforts such as air conditioning, as well as perks such as safes and sound-insulated walls.
    Other amenities include:
    • Showers, bidets and free toiletries
    • Electric kettles, ceiling fans and daily housekeeping

    Languages

    Chinese (Mandarin), English, Malay

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    The property is disinfected using an electrostatic spray
    Guest accommodation is sealed after cleaning
    Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
    Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

    Social distancing

    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place
    Contactless room service is available.

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitiser provided
    Enhanced food service safety measures are in place
    Individually wrapped food options available for breakfast, lunch, dinner and through room service
    At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Free buffet breakfast available daily 8:00 AM–10:00 AM
    • Room service available

    Things to do

    • Arcade/games room
    • Beach volleyball
    • Fishing
    • Kayaking
    • Snorkelling

    Family friendly

    • Arcade/games room
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • Front-desk safe

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Tour/ticket assistance

    Outdoors

    • BBQ grill(s)
    • Dock
    • Outdoor furniture
    • Picnic area
    • Pool sunloungers
    • Terrace

    Accessibility

    • This property does not have any lifts

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Bed sheets
    • Ceiling fan

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer
    • Shower
    • Towels

    Entertainment

    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water

    More

    • Safe
    • Slippers
    • Soundproofing

    Similar properties

    Policies

    Check-in

    Check-in from 2:00 PM - 9:00 PM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    The front desk is open daily from 8:00 AM - 9:00 PM
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    For more details, please contact the property using the information on the booking confirmation
    This property is located on Mantanani Island in Kota Belud. There are 2 transfer options available to reach the property. Option one: Land transfer via shuttle at noon from Magellan Sutera Resort lobby (in Kota Kinabalu) followed by boat transfer to Sutera Mantanani Jetty (in Kota Belud), and return boat transfer from Sutera Mantanani Jetty at 1 PM followed by land transfer to Magellan Sutera Resort lobby. Option two: Boat transfer from Sutera Mantanani Jetty (in Kota Belud) at 2 PM to Mantanani Island resort jetty, and return from Mantanani Island resort jetty to Sutera Mantanani Jetty at 1 PM. Guests must contact the property in advance of arrival to arrange transfers.
    All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for MYR 205 per night.
    Cots (infant beds) are not available

    Payment types at the property

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

      A damage deposit of MYR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

    Optional extras

    • Rollaway bed fee: MYR 205 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and cash
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property does not have any lifts
    No pets and no service animals are allowed at this property

    Property is also known as

    Sutera Mantanani Island Resort Kota Belud
    Sutera Mantanani Island Resort
    Sutera Mantanani Island Kota Belud
    Sutera Mantanani Island
    Sutera @ Mantanani Island Resort Pulau Mantanani Besar
    Sutera @ Mantanani Island Pulau Mantanani Besar
    Hotel Sutera @ Mantanani Island Resort & SPA
    Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar
    Sutera @ Mantanani Island Resort
    Sutera @ Mantanani Island
    Sutera @ Mantanani Island Resort SPA
    Sutera at Mantanani Island Resort
    Sutera Mantanani Island & Spa
    Sutera Mantanani Island & Spa
    Sutera @ Mantanani Island Resort SPA
    Sutera @ Mantanani Island Resort & SPA Hotel
    Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar

    Frequently asked questions

    Is Sutera @ Mantanani Island Resort & SPA pet-friendly?

    No, pets are not allowed at this property.

    How much does it cost to stay at Sutera @ Mantanani Island Resort & SPA?

    As of 22 Sept 2023, prices found for a 1-night stay for 2 adults at Sutera @ Mantanani Island Resort & SPA on 4 Oct 2023 start from RM 771.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    How much is parking at Sutera @ Mantanani Island Resort & SPA?

    This property doesn't offer parking.

    What time is check-in at Sutera @ Mantanani Island Resort & SPA?

    Check-in is from 2:00 PM - 9:00 PM. Late check-in is available during limited hours.

    What time is check-out at Sutera @ Mantanani Island Resort & SPA?

    Checkout is at 11:00 AM.

    Where is Sutera @ Mantanani Island Resort & SPA located?

    This hotel is in Pulau Mantanani Besar.

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 8 out of 13 reviews" "
    " "10 - Excellent 62%
    Rating 8 - Good. 3 out of 13 reviews" "
    " "8 - Good 23%
    Rating 6 - Okay. 1 out of 13 reviews" "
    " "6 - Okay 8%
    Rating 4 - Poor. 0 out of 13 reviews" "
    " "4 - Poor 0%
    Rating 2 - Terrible. 1 out of 13 reviews" "
    " "2 - Terrible 8%

    9.0/10

    Cleanliness

    9.0/10

    Staff & service

    8.6/10

    Amenities

    8.2/10

    Property conditions & facilities

    9.4/10

    Eco-friendliness

    Reviews

    8/10 Good

    Michele

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Clear water
    Stayed 1 night in Mar 2023

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Our stay was very relaxing. We enjoyed swimming in the sea and reading as we lounged on loungers. We were kept well-fed, the food was plentiful and delicious. The room and all areas of the resort were spotless.
    Stayed 2 nights in Jul 2020

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Small Paradise, Big Soul
    Why merely disembark day-trip speed boats for a rushed photo-shoot of Pulau Mantanani Besar’s marine protected coral reef island? Instead, indulge at your own pace on white sandy beachfront chalets like pampered VIP guests. Savior Mantanani’s teal blue aquatic splendor by basking in comfort while feasting on four tasty meals a day. That was exactly what my partner and I embarked on for six whole days. We cherished every moment of our time here. The only regret was not staying longer. We departed with watery eye melancholy as our speedboat sailed off. Looking backwards, the collective smiles of the attentive food & beverage team lingered in our hearts as our paradise island shrunk into the distance. Our final verdict: Mantanani Island was even more spectacular in person than the photogenic postcard pictures. This thanks in part to the wonderful individuals immersed in Sutera’s cheerful hospitality culture. ‘Small paradise, big soul’ sums up our experience here.
    Extraordinary dining at Sutera Matanani Resort
    Chalet L3
    Teal blue beach on North side
    Eastern tail-end of isle.
    Stayed 4 nights in Dec 2019

    2/10 Terrible

    Siu Tsun

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Anniversary ruined
    Cancelled last minute due to weather condition and forcefully shoved us to another hotel (Sutera Magellan) under their group. Literally waited nearly five hours trying to reach management while the Magellan front desk was extremely unhelpful and just put up a "not our fault" attitude and Mantanani wouldn't answer a single call. Only positive experience was that the hotels.com representative was willing to help us book another hotel and refund us the difference while I am still waiting for this hotel group to process my refund for the cancellation on transportation (which they say will take 2 working weeks, while they happily took my cash and booked the transportation within 30 minutes) and the manager's email is unreachable for some reason.
    Stayed 1 night in Sep 2019

    10/10 Excellent

    Verified traveller

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality. Also included were snorkeling trips. We stayed 2 nights but given the distance getting there one more night would have been perfect.
    Stayed 2 nights in May 2019

    10/10 Excellent

    Eufemia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    quality of service
    excellent
    Stayed 2 nights in May 2019

    8/10 Good

    Verified traveller

    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities
    staff were an absolute delight, from the reception to the boat men, we felt welcomed and taken cared of. The rooms however were a little old but the view, the food and hospitality made up for it.
    Stayed 2 nights in Apr 2019

    10/10 Excellent

    Ahyung

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    즐거운 여행이었다
    직원들이 매우 친절하고 룸 컨디션도 좋았습니다
    Stayed 2 nights in Nov 2022

    8/10 Good

    Dukyoung

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    자연친화적 :) 너무 예쁜 바다
    Stayed 2 nights in Aug 2022

    10/10 Excellent

    YU HSUAN

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Wonderful experience !
    環境好舒服,員工們都熱情!
    Stayed 1 night in Feb 2020