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Sutera @ Mantanani Island Resort & SPA

Photo gallery for Sutera @ Mantanani Island Resort & SPA

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Snorkelling, beach volleyball, kayaking, fishing
Snorkelling, beach volleyball, kayaking, fishing
Snorkelling, beach volleyball, kayaking, fishing
View from room

Overview of Sutera @ Mantanani Island Resort & SPA

Sutera @ Mantanani Island Resort & SPA

3.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Pulau Mantanani Besar, Kampong Mantanani, Pulau Mantanani Besar, Sabah, 89150

Explore the area

  • Popular LocationMount Kinabalu National Park33 min drive
  • Popular LocationTamu Kota Belud62 min drive
  • Popular LocationPandan Pandan Island94 min drive

Choose dates to view prices

About this area

Pulau Mantanani Besar

Sutera @ Mantanani Island Resort & SPA is located in Pulau Mantanani Besar. Local points of interest include Mount Kinabalu National Park.

What's nearby

  • Mount Kinabalu National Park - 33 min drive
  • Tamu Kota Belud - 62 min drive
  • Pandan Pandan Island - 94 min drive

Restaurants

  • Restaurants on site
  • Restaurant

About this property

Sutera @ Mantanani Island Resort & SPA

3-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, barbecues and a picnic area are on-site. All 28 rooms provide room service, coffee makers and flat-screen TVs. Free bottled water, ceiling fans and hairdryers are among the other amenities that guests will find.
Sutera @ Mantanani Island Resort & SPA offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AMโ€“10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Fishing
  • Kayaking
  • Snorkelling

Family friendly

  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Outdoors

  • BBQ grill(s)
  • Dock
  • Outdoor furniture
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
This property is located on Mantanani Island in Kota Belud. There are 2 transfer options available to reach the property: 1) Land transfer via shuttle at 7 AM from Magellan Sutera Resort lobby (in Kota Kinabalu) followed by boat transfer to Rampayan Jetty (in Kota Belud), and return boat transfer from Rampayan Jetty at 2:30 PM followed by land transfer to Magellan Sutera Resort lobby; OR 2) Boat transfer from Rampayan Jetty (in Kota Belud) at 10 AM to Mantanani Island resort jetty, and return from Mantanani Island resort jetty to Rampayan Jetty at 11:30 AM. Guests must contact the property in advance of arrival to arrange transfers.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Sutera Mantanani Island Resort Kota Belud
Sutera Mantanani Island Resort
Sutera Mantanani Island Kota Belud
Sutera Mantanani Island
Sutera @ Mantanani Island Resort Pulau Mantanani Besar
Sutera @ Mantanani Island Pulau Mantanani Besar
Hotel Sutera @ Mantanani Island Resort & SPA
Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar
Sutera @ Mantanani Island Resort
Sutera @ Mantanani Island
Sutera @ Mantanani Island Resort SPA
Sutera at Mantanani Island Resort
Sutera Mantanani Island & Spa
Sutera Mantanani Island & Spa
Sutera @ Mantanani Island Resort SPA
Sutera @ Mantanani Island Resort & SPA Hotel
Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 7 out of 10 reviews
5 - Excellent 70%
Rating 4 - Good. 1 out of 10 reviews
4 - Good 10%
Rating 3 - Okay. 1 out of 10 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very relaxing. We enjoyed swimming in the sea and reading as we lounged on loungers. We were kept well-fed, the food was plentiful and delicious. The room and all areas of the resort were spotless.
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Paradise, Big Soul
Why merely disembark day-trip speed boats for a rushed photo-shoot of Pulau Mantanani Besarโ€™s marine protected coral reef island? Instead, indulge at your own pace on white sandy beachfront chalets like pampered VIP guests. Savior Mantananiโ€™s teal blue aquatic splendor by basking in comfort while feasting on four tasty meals a day. That was exactly what my partner and I embarked on for six whole days. We cherished every moment of our time here. The only regret was not staying longer. We departed with watery eye melancholy as our speedboat sailed off. Looking backwards, the collective smiles of the attentive food & beverage team lingered in our hearts as our paradise island shrunk into the distance. Our final verdict: Mantanani Island was even more spectacular in person than the photogenic postcard pictures. This thanks in part to the wonderful individuals immersed in Suteraโ€™s cheerful hospitality culture. โ€˜Small paradise, big soulโ€™ sums up our experience here.
Extraordinary dining at Sutera Matanani Resort
Chalet L3
Teal blue beach on North side
Eastern tail-end of isle.
Stayed 4 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary ruined
Cancelled last minute due to weather condition and forcefully shoved us to another hotel (Sutera Magellan) under their group. Literally waited nearly five hours trying to reach management while the Magellan front desk was extremely unhelpful and just put up a "not our fault" attitude and Mantanani wouldn't answer a single call. Only positive experience was that the hotels.com representative was willing to help us book another hotel and refund us the difference while I am still waiting for this hotel group to process my refund for the cancellation on transportation (which they say will take 2 working weeks, while they happily took my cash and booked the transportation within 30 minutes) and the manager's email is unreachable for some reason.
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality. Also included were snorkeling trips. We stayed 2 nights but given the distance getting there one more night would have been perfect.
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality of service
excellent
Stayed 2 nights in May 2019