All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 962 out of 1441 reviews" "
10 - Excellent
962
Rating 8 - Good. 292 out of 1441 reviews" "
8 - Good
292
Rating 6 - Okay. 90 out of 1441 reviews" "
6 - Okay
90
Rating 4 - Poor. 51 out of 1441 reviews" "
4 - Poor
51
Rating 2 - Terrible. 46 out of 1441 reviews" "
2 - Terrible
46
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
tanya
30 Apr 2024
Nice, great service, free breakfast and close to the Stadium with lots of food and stores nearby.
Leslie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Staff were very efficient and helpful. Location is very close to the San Jose airport and convenient distance to downtown San Jose if you prefer not to stay downtown. We plan to stay here again with our future trips to San Jose.
Lesieli
Stayed 1 night in Apr 2024
Response from Owner on 23 Apr 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
10/10 Excellent
Jose Luis
Travelled with family, Travelled with family and small children
The check in and check out process was very easy and user friendly! We had a great time at the hotel and enjoyed everything they had to offer us in the time we stayed there!
Jose Luis
Stayed 2 nights in Apr 2024
Response from Owner on 22 Apr 2024
Jose, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
10/10 Excellent
Patricia
17 Apr 2024
Liked: Cleanliness, staff & service, amenities
Loved my stay! However, the AC was rather weak.
Patricia
Stayed 1 night in Apr 2024
Response from Owner on 18 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
Rodolfo, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Thank you very much for your positive feedback! We hope to serve you again in the future.
6/10 Okay
Emma
Travelled with family, Travelled with partner
10 Apr 2024
I stayed at this property for 5 days with my fiancé and my mom. The first couple of days were nice but towards the end of our stay it was not as nice. They did a fire alarm test whilst we were there and it lasted longer than half an hour resulting in us moving to our vehicle to wait for the test to end. The walls were pretty thin to where we could hear the couple in the room next to us having their intimate time.
Emma
Stayed 4 nights in Apr 2024
Response from Owner on 11 Apr 2024
Emma, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
4/10 Poor
Lao, Tukwila
9 Apr 2024
Lao
Stayed 2 nights in Apr 2024
Response from Owner on 30 Apr 2024
Thank you for taking the time to review us. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
The rooms were spacious, really clean. Staff was great breakfast was good and had variety.
Celia
Stayed 1 night in Apr 2024
Response from Owner on 8 Apr 2024
Celia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Yolanda
4 Apr 2024
Liked: Cleanliness
Yolanda
Stayed 1 night in Mar 2024
Response from Owner on 5 Apr 2024
Yolanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
David
2 Apr 2024
David
Stayed 1 night in Mar 2024
Response from Owner on 22 Apr 2024
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Check in easy. Friendly staff. Restaurant on site. Close to airport.
Nancy
Stayed 1 night in Mar 2024
Response from Owner on 2 Apr 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Luis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Okay
Elaine
30 Mar 2024
Elaine
Stayed 4 nights in Mar 2024
Response from Owner on 1 Apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
10/10 Excellent
Jo
30 Mar 2024
Don’t forget to reserve your airport shuttle IN ADVANCE! They fill up. Many hotels have eliminated airport shuttles, so the few that remain are popular. Reserve in advance!
Jo
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
6/10 Okay
Valeria
Travelled with family
29 Mar 2024
Liked: Cleanliness, staff & service, amenities
Overall was happy with the accommodations, however our next door neighbor had dogs that barked periodically throughout the night and morning. Needless to say it was unexpected and made for disrupted sleep and a tired day.
Valeria
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Valeria, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Charged 50 dollars for parking for ONE night which was a little absurd based on the pricing I paid for the stay. Clean hotel and quiet area but that parking price is not it.
Lisette
Stayed 1 night in Mar 2024
Response from Owner on 28 Mar 2024
Lisette, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Alex, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Courteous staff and safe environment, clean rooms. Buffet breakfast is great!
ABNEL
Stayed 1 night in Mar 2024
Response from Owner on 19 Mar 2024
Abnel, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you for taking the time to review us, Donald. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
??
15 Mar 2024
??
Stayed 1 night in Mar 2024
Response from Owner on 5 Apr 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Great location to the airport and very clean and comfortable!
Miann
Stayed 1 night in Mar 2024
Response from Owner on 18 Mar 2024
Miann, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Craig, Las Vegas
14 Mar 2024
Amazing
Craig
Stayed 1 night in Mar 2024
Response from Owner on 15 Apr 2024
Craig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Sangbum, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Rooms were clean and spacious. Also in very quiet area.
Maija
Stayed 1 night in Feb 2024
Response from Owner on 13 Mar 2024
Maija, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Nice hotel right by airport with free airport shuttle. Friendly staff and good breakfast.
Rita
Stayed 1 night in Mar 2024
Response from Owner on 11 Mar 2024
Rita, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Good property. Near the San Jose airport. Decent rooms. They charge for onsite parking and it wasn’t mentioned during booking. Water pressure in the shower was BAD. But otherwise nothing to complain.
Anand
Stayed 1 night in Mar 2024
Response from Owner on 6 Mar 2024
Anand, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Very clean, great amenities and excellent complimentary breakfast
Duane
Stayed 3 nights in Feb 2024
Response from Owner on 5 Mar 2024
Duane, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Lucia, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
10/10 Excellent
Dulce
1 Mar 2024
Dulce
Stayed 1 night in Feb 2024
Response from Owner on 22 Mar 2024
Dulce, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
I won’t stay here again as it didn’t have blackout curtains
Room sounded like there was a generator outside the window
It was clean and we were able to drop off our luggage early
Great hotel and great staff. It’s tucked away from the loud city but close enough to walk or ride share to good food and entertainment. Rooms are super spacious and private. Will stay here again the next time I’m in town.
Darryl
Stayed 2 nights in Feb 2024
Response from Owner on 27 Feb 2024
Darryl, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Andrea, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Karizma
25 Feb 2024
Liked: Property conditions & facilities
Karizma
Stayed 1 night in Feb 2024
Response from Owner on 26 Feb 2024
Karizma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
This property is new and is really close to the airport. There's also a several shopping centers and downtown near by. It's at a very convenient location, but it's also in a quiet and safe area.
Nancy
Stayed 1 night in Feb 2024
Response from Owner on 26 Feb 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our property resulted in you having a great stay. Safe travels, and please come see us again in the future!
I had to have a Zoom Meeting. There were a couple of ideal places in the lobby. It got a little noisy, there was a youth hockey team staying there, but it worked out well.
Larry
Stayed 2 nights in Feb 2024
Response from Owner on 26 Feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
I would not say that was restaurant. It was microwave food and self service. Check in was very quick and front desk person was very friendly. Hotel was clean and great shuttle bus service.
Hidemi
Stayed 1 night in Feb 2024
Response from Owner on 19 Feb 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
Alex, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!