Property amenity

Reviews of Apple Grove Motel & RV Park

2 out of 5
Apple Grove Motel & RV Park
6000 Trans Canada Hwy NE, Salmon Arm, BC

Reviews

5.8
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dee, N. Vancouver

Liked: Cleanliness, staff & service, room comfort
Nice hotel just off the highway
I took a while for the owner to answer the bell. After that the service was very good. My room didn't have a microwave so they let me use the microwave in another room that was not being used. The room was clean and tidy. The door handle was a little loose but it worked fine. There was a nice covered area with tables to picnic. Though I didn't use it there is a communal fire pit. Overall an enjoyable stay. I would stay there again.
Stayed 2 nights in Jun 2017

8/10 Good

Cameron

Liked: Cleanliness, property conditions & facilities, room comfort
Good bang for your buck.
Good value. Clean. Comfortable and everything you need.
Stayed 1 night in Jun 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older yes, but clearly running this place is a labour of love as it's spotlessly clean. Looked like recent-ish upgrades to TV and fridge. Great old-school motel stay for a road trip. Check out the golf course across the street for breakfast!
thank you for your lovely comments ,it can really make or break you on the internet.We hope to have you again,have a great summer !

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy old school motel newly renovated.
It's an old fashioned roadside motel. The host was friendly and accommodating. The exterior and rooms have been recently renovated with tasteful colours and trim. The bathroom featured new tub and vanity. New carpet and linoleum throughout. The motel is located across the highway from a local golf course and driving range, which offers a good breakfast in their restaurant. They are also licenced in case you don't want to drive into town.

4/10 Poor

Matt, Vancouver Island

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the highway, loud traffic. There address is wrong on there website so trouble finding the place.
Response from ava on 6 Oct 2016
I am so sorry you had a hard time finding us.I have tried to contact google maps about the wrong directions they are giving people but I do not seem to be getting anywhere.Once again i am truly sorry.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy but very clean.
A nice surprise. It was small but very clean. Great for an overnight stay or longer if you were sight seeing or visiting. A little small if you were going to spend much time inside.
Response from ava on 6 Oct 2016
thank you ,hope to accommodate you again maybe in a room a little bigger?

8/10 Good

GINNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Oct 2016
Thank you for your kind review.

6/10 Okay

Verified traveller

Liked: Cleanliness
high way noise during the night disturb my sleep a bit

8/10 Good

Kim, Canmore

Liked: Cleanliness, staff & service, room comfort
Pick this little apple
I had a really nice stay, the owner was friendly and accomadating, she provided a evening campfire for us and was very flexible with our requests.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can probably do better
2 nights, first night was fine 2nd night very noisy group put right next to us at 12:30am which prevented any sleep. Didn't understand it as when I went to complain it seemed every other room in the place was empty so they just shoved 3 very loud German (2 male 1 female) into a room next to a family with tons of empty rooms, woke every single one of us up and allowed for about 3 hours sleep. Had issues with check in, would probably recommend the motel up the road or just staying in one of the hotels in Salmon Arm for the price.
Response from General Manager on 6 Oct 2016
I am so sorry your stay was not comfortable and that you were bothered by the people next to you.Of course i can not control people but you could have phoned the office or come to the office[no matter how late it is my job to help our customers] and tell me they were being so obnoxious! Furthermore i believe if i remember your group correctly,you needed two beds that are on that particular side of the motel - the other side are one beds and kitchenettes.

2/10 Terrible

liz, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
our stay was terrible. The office was unattended. Was told room wasn't ready and it was after 5 pm when we arrived Told to go away and come back later or pay extra for another room. We paid the extra. The office reception area was filthy full of old rubbish/furniture. Whilst the room had obviously had a paint job recently the furniture was very old, old beds, outdated soft furnishing and a very old TV. There was no wifi service. Whilst it was a budget hotel I did expect it to be at least at a satisfactory level. Room was to be a non smoking room. I doubt that it was. a very disappointing stay.
Response from ava on 6 Oct 2016
im very sorry you found your stay dissapointing ,i will take all your cetiques and try to do a better job

6/10 Okay

KD, Calgary, AB

Liked: Cleanliness
Just okay
If you just need a bed to crash in for a night this place will do. The room was tiny, it had a queen bed with room for a desk, a couple chairs and a fridge and the bathroom only had a shower stall (the lady did ask if the shower only was ok with us). The room was clean and the bathroom did look like it was fairly recently renovated. There were a few things that didn't work - one of the lamps, the smoke detector was obviously missing from the ceiling and the wifi network was virtually nonexistent as none of our devices could even pick it up. I wouldn't want to stay here longer than one night, but if you just need a cheap place to crash this will work.
Response from ava on 6 Oct 2016
i assume you srayed in one of our kitchenettes ?Yes the rooms are small i apologize and so many people tamper with te smoke ddetectors we have to hide them sometimes so im sorry if not being able to see it visably that it made you uncomfortable.We do have other more spacious rooms if you would like if you would ever give us a second chance.

2/10 Terrible

randy, kelowna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room for the night
No room for the night We booked online but when we went to the hotel there was no room available. The lady at the front desk said that she never received an email from Expedia about our reservation .