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Mstar Hotel

3.0 star property
Travelers gather around the welcoming lobby fireplace after a day of nearby shopping, while the attentive staff provides helpful service throughout their stay

Choose dates to view prices

The Mstar Hotel combines modern comfort with thoughtful service. Guests warm by the lobby fireplace and use in-room WiFi. The hotel offers access to a nearby indoor pool, and staff provides luggage storage for early arrivals or late departures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is RM547
RM629 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 29.99 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

4 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Mstar Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 29.99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mstar Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mstar Hotel on 23 May 2026 start from RM547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mstar Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Mstar Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mstar Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mstar Hotel located?

Located in the heart of Kitimat, this hotel is within a 10-minute walk of City Centre Mall and Kitimat General Hospital and Health Centre. Lakelse Lake Provincial Park is 26.7 mi (42.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 364 out of 445 reviews
Rating 8 - Good. 58 out of 445 reviews
Rating 6 - Okay. 12 out of 445 reviews
Rating 4 - Poor. 3 out of 445 reviews
Rating 2 - Terrible. 8 out of 445 reviews

Reviews

Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all around… friendly helpful staff, convenient location, nice clean well cared for facilities
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay. Quiet, clean, central, friendly staff No complaints
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Great staff. Comfortable beds. Hot beverages and muffins 24/7.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and helpful Good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as is should be. Simple, Clean, Friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jenneice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are exceptional. The location is very walkable and the hotel is in great condition
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness

Excellent stay

Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

chris

Great clean place with easy check in
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, friendly staff and easy to find and close to restaurants, quite and clean.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, and easy check in.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again when i return! Perfect spot..girl at check in was so friendly and patient. My favorite was the free coffee options and muffins.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and clean. Hotel was fine but mall in which it is located is in need of a face lift.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ladiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever

It was a great room! Really clean and comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alireza

Nice and helpful staff and clean hotel.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay at M Star, very friendly staff and and it was a quite and clean hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, and nice area :)
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Roja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing Staff, Sparkling Clean & Comfortable Rooms, Location, Parking Top Notch !
Stayed 27 nights in Jan 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service. Thanks!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful. Great location. Super friendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Elysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very well equipped and clean. I stayed for six nights on business and found it's location in the city center to be very convenient. There are a few restaurants immediately surrounding the hotel, and a big grocery store around the corner. The room was very large and I appreciated having access to coffee/tea not only in my room, but also downstairs. Staff was very nice.
Stayed 6 nights in Sep 2025