Hotel Dekat Royal Horse Guards

"Our stay at Raffles London at the OWO was truly the experience of a lifetime! From the moment we entered the property, we were treated like royalty. Every member of the staff goes above and beyond expectations! We stayed over New Year’s Eve and the location was perfect. Our room was luxurious and we felt very pampered. The spa area is exquisite and the staff there are so friendly and pampering! This hotel is truly a gem and one of the very best hotel experiences we have had. We hope to return in...

"Top notch all around"

"Spotless room, superb welcoming staff (thank you Elena - reception team) fantastic location (heart of the theatre district, next to the National Gallery) stunning breakfast - best I ever enjoyed in 25 years of business travel (thank you Janet - restaurant/breakfast team) - 5-star all across!"

"This hotel is truly a hidden gem in London. It boasts a superb location, exceptionally clean and comfortable rooms, and a friendly, courteous staff who are genuinely committed to making your stay memorable. I would happily give it 10 stars!"

"Tudo impecavel"

"Wonderful location… really felt British if that makes sense. Front desk staff was pretty great. "

"P"

"Great rooms Great staff "

"Great location "

"The building is beautiful, the superior rooms are spacious with elegant bathrooms, and the staff are the epitome of customer service. This should be the place to stay for anyone attending opera, ballet, or theatre. "

"House keeping did not attend my room on the second day but did when asked did not detract from the overall experience"

"Nice room. Very clean. Pleasant staff. Good breakfast. Brilliant location. "

"Everything is just fabulous. Amazing staff. Brilliant location. "

"Very nice staff will definitely come back"

"Muy buen hotel súper lindo lo recomiendo al 100 % imagina caminar una cuadra y estás en la abadia y ves el Big Ben y el London eye. Excelente ubicación nos encantó una estancia muy corta de 2 noches pero sin duda regresaremos."

"Incredible service across the board. Friendly welcomes, helpful staff. I loved watching guests and staff greet each other as old friends every morning at breakfasts - it's clear there are a LOT of regulars. Our room was so comfortable, layout was ideal for traveling with kids. Loved the views. Loved the service. Definitely a favorite hotel experience. "

"Exceptional staff, luxury spaces, phenomenal experience at every turn. Top notch!"

"Wir haben die Tage vor Weihnachten letztes Jahr dazu genutzt noch einen kleinen Städtetrip zu machen und sind nach London geflogen. Das Hotel hat eine top Lage - die Tube ist nicht weit entfernt und auch fußläufig sind viele Orte erreichbar (bspw. Leicester Square, Trafalgar Square...). Uns war wichtig, dass wir zentral gelegen wohnen und das haben wir mit diesem Hotel auf jeden Fall bekommen. Das Personal war wirklich äußerst zuvorkommend - ob es beim Check-In, bei Fragen, der Reinigung oder...

"Great staff! Everyone was so friendly and helpful. Particularly the Maitre D at breakfast. Didn’t get his name but he was tall dark handsome and kind. Went out of his way for my family. It’s a beautiful hotel and very quirky. It’s so well placed. The rooms were very clean. Breakfast was lovely with lots of choices and every room is just stunning! We enjoyed a cocktail in the bar which was a lovely way to relax after a busy day. The grand staircase is beautiful. So well placed. I look forward to...

"The staff and level of service is the best we have ever experienced. The Dome Suite is incredible, room service steaks were perfect! The in house florist Mark does a fantastic job with flowers in every room. Andrew the porter is 5 Stars and all our thanks to Hannah in guest relations for planning the most amazing stay! Don't forget to check out the spa too. "