2/10
Absolutely disgraceful service. In the middle of a war, when all airlines cancelled and airports shut down, this hotel chose to hide behind a “non-refundable” policy instead of showing basic human decency. They even told me on the phone they *would have refunded* if I hadn’t booked through Expedia — unbelievable! Heartless and greedy. I will never forget how I was treated in a time of crisis. Travelers beware.
George
Menginap 1 malam pada Jun 2025