Hotel Dekat Rainbow Lake

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"The hotel itself was great, but the staff is absolutely incredible. We arrived late and the younger gentleman at the front desk was in such a good mood and made our check-in process super easy. We had four rooms and he had us checked in and into our rooms within 5 to 6 minutes of arriving. The next morning we met the staff at the café that was also fantastic. I was blown away by whoever is hiring at this location. Kudos to you! I would highly recommend this hotel."

"Low water pressure,not a very good shower head! Grab bar by shower was very loose not stable!Also mechanical mechanism to engage from bathtub to shower was not working properly!Hotel was very hard to get in touch with with directly. No one answered the phone after making many calls!"

"Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options."

"The breakfast buffet was not only nice, the manager personally checked in to make sure everything was ok. That extra mile tells me this hotel is well run!"

"Great hotel to stay at. Staff was very helpful, friendly and polite including the bartender! Will definitely recommend this hotel to family and friends!"

"Staff was top tier!"

"No elevator. Despite booking a handicap room, they tried to put us on the second floor and then upcharged us to move to the first floor. Gutters hanging off the building, landscaping hasn't been touched in years with 4 ft tall weeds all around. Grass not cut and 3ft tall. Not as advertised."

"Ok"

"The rooms were clean. Staff were excellent."

"Nothing worked. Door knobs were missing. Deadbolts on rooms did not latch. Elevator ‘broken’. For how long, nobody knows. I was afraid to even look for the pool."

"The hotel is clean. The staff is friendly. The food is okay. We were given a room on the seventh floor but there were no carts to carry up luggage for our entire stay, as well as our refrigerator didn't work, nor did our neighbor's refrigerator. And finally one of the two elevators was broken down the entire time, which caused about a 5 to 10-minute wait each ride. I have a broken foot and a boot which is why the stairs weren't an option."

"Esta bien ubicado. Pero no me gustó que me cobraron 15 dólares extras y no entendí porqué!!"

"Room was spacious and clean and the front desk was friendly upon our arrival. She recommended places for dinner as well."

"Very nice place."

"Clean and convenient with ample parking"

"Clean room"

"Everyone was extremely helpfully and kind."

"The exterior has not been maintained in years. I thought we had the wrong address as it looked abandoned. The locks to the room were loosely mounted to the wall, the floors are so dirty that our shoes are sticking to the carpet The walls had holes in them. I wouldn’t bathe my dog in the shower. The shower had holes in the walls. Ceiling was cracked and falling into the bathtub. The toilet hadn’t been clean in years. There was debris all over the sink and the mirror was smeared. Absolutely...

"The room was clean and comfortable, Food was excellent, and staff was friendly and helpful!"