5/5 Excellent
Bevan
Travelled with partner
16 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
Sofitel Queenstown Hotel & Spa
Photo gallery for Sofitel Queenstown Hotel & Spa
Overview of Sofitel Queenstown Hotel & Spa
UNESCO Sustainable Property
Sofitel Queenstown Hotel & Spa
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
8 Duke Street, Queenstown, 9300
Explore the area
- Lake Wakatipu3 min walk
- Skyline Gondola6 min walk
- Queenstown Gardens10 min walk
- Queenstown (ZQN-Queenstown Intl.)9 min drive
Choose dates to view prices
About this area
Queenstown
Sofitel Queenstown Hotel & Spa is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the city centre and near the beach. Fear Factory Queenstown and Steamer Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit CaddyShack City Mini Golf and Kiwi and Birdlife Park. Travelling with kids? Consider Skyline Gondola and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and sledging.
What's nearby
- Fear Factory Queenstown - 2 min walk
- Skycity Queenstown Casino - 2 min walk
- Lake Wakatipu - 3 min walk
- Skyline Gondola - 6 min walk
- Queenstown Gardens - 10 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 9 min drive
Restaurants
- Where to eat
- Left Bank Cafe/Bistro โ Fine-dining restaurant offering international cuisine. Open daily.
- 1789 Wine & Jazz Lounge โ Tapas bar offering international cuisine. Open daily.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (NZD 50 per day; includes in/out privileges)
- Height restrictions apply for on-site parking
- Limo/town car service
- Ski shuttle nearby
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AMโ10:30 AM: NZD 42 per person
- 2 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Full-service spa
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski storage
- Snow sports gear
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
Business services
- 24-hour business centre
- Conference space (3003 square feet)
- Meeting rooms
Spa
- 5 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 32-inch LCD TV
- DVD player
- Films for purchase
- Satellite channels
Food and drink
- Espresso maker
- Minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
- Slippers
- Turndown service
Similar properties
See similar properties
Queenstown
Queenstown City Centre
5 star
Family-friendly
Air conditioned
Washer and dryer
Hotel
Guest rating 4.5+
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this propertyโs food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: NZD 42 per person (approximately)
- Valet parking fee: NZD 50 per day (in/out privileges)
- Rollaway bed fee: NZD 95.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash
Safety features at this property include a smoke detector and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmarkยฎ
Property is also known as
Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
29 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021
5/5 Excellent
Verified traveller
Travelled with partner, Travelled with group
25 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
5/5 Excellent
Verified traveller
Travelled with partner
24 Jun 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
5/5 Excellent
Verified traveller
Travelled with partner
20 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021