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Oaks Queenstown Shores Resort

4.5 star property
Luxury aparthotel with free local area shuttle and 24-hour front desk

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Oaks Queenstown Shores Resort

Exterior
Balcony
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Fridge, electric kettle

Reviews

8.2

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

2:00 PM

Check-out time

10:00 AM
The price is RM642
RM738 total
includes taxes & fees
25 Aug - 26 Aug

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Narrow and limited parking still charge daily rate.
Ishwar Kumar
Jul 27, 2024
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About the area

Map
327-343 Frankton Road, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 3 min drive
  • Skycity Queenstown Casino - 4 min drive
  • Kiwi and Birdlife Park - 4 min drive
  • Skyline Queenstown - 4 min drive
  • Bob's Peak - 16 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • ‪Fat Badgers Pizza - ‬3 min drive
  • ‪The World Bar - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬4 min drive

About this property

Entire place

Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk
Along with self parking, this smoke-free aparthotel has a 24-hour front desk and express check-out. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include tour/ticket assistance. Each apartment provides a fridge and an electric kettle, plus free WiFi and an LCD TV with digital channels. Additional amenities include premium bedding, a hairdryer and a shower. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 82 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Car recommended
  • Covered parking on site (NZD 15 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Electric kettle
  • Refrigerator

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 82 units
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 December 2021 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 1

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

A car is recommended for transport to and from this property
Free in-room WiFi has a 3-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Is Oaks Queenstown Shores Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oaks Queenstown Shores Resort?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Oaks Queenstown Shores Resort on 25 Aug 2024 start from RM 641.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oaks Queenstown Shores Resort?

Self-parking is available for NZD 15 per day. Limited spots are available.

What time is check-in at Oaks Queenstown Shores Resort?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Oaks Queenstown Shores Resort?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Oaks Queenstown Shores Resort located?

Situated on the waterfront, this luxury aparthotel is within 2 miles (3 km) of Lake Wakatipu, St Josephs Parish and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 miles (3 km).

Oaks Queenstown Shores Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 580 out of 1374 reviews" "
Rating 8 - Good. 475 out of 1374 reviews" "
Rating 6 - Okay. 179 out of 1374 reviews" "
Rating 4 - Poor. 91 out of 1374 reviews" "
Rating 2 - Terrible. 49 out of 1374 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ishwar Kumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Narrow and limited parking still charge daily rate.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nikisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the view from our room and how big the room was.
Stayed 2 nights in Jun 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful and friendly. The apartments are lovely, pretty clean and tidy. The only downfall is the construction at the moment with the larking very tight and the use of a traffic light which is very very very slow. Overall pretty satisfied though.
Stayed 3 nights in Jun 2024

8/10 Good

Ka Lai

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s good view and nice apartment. Don’t expect any house keeping service. If you have no expectations of fresh towel and amenities set everyday; or dish washing service then you are fine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hazem

Travelled with family
Liked: Cleanliness, room comfort
Stunning views and great location.
Very nice property, amazing views indeed… close to city and they offer a shuttle service to and from the CBD which was an excellent option for us. Room is very clean and equipped with everything we needed.. kitchen and bathroom are both spotless. Nice and friendly staff.. construction is still going on but didn’t bother us at all. The only downside is Parking which is a big problem due to ongoing construction, but apart from the parking issue, we enjoyed our stay. Will be back for sure
Stayed 3 nights in Apr 2024

8/10 Good

Tianbai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Fareen

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property but due to construction, parking was inconvenient and messy. Last issue was bed, very old with no mattress topper,had dips where guests have slept. Needs replacing to match with Beautiful decor of rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Hao An

Stayed 8 nights in Mar 2024

6/10 Okay

CRAIG

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The view of the lake was beautiful… Not having a restaurant, or even a place to buy some snacks was terrible… The hotel is having a new area built with more units… But some arrangements should be made for food… For such a quality hotel… Even smaller, lower, rated hotels, have some type of snack bar… Very poor decision by management to not have anything
Stayed 7 nights in Feb 2024

8/10 Good

joanna

Travelled with family
Liked: Room comfort
Beautiful view but disappointing housekeeping
We booked the lake view sub Penthouse about 8 weeks prior to arrivals via Hotel.com. There was no mention about ongoing renovations. So when we arrived, half the hotel and carpark was under scaffolding so access can be hard if you don’t have a car. If you have a car, you need to pre book a carpark (quite narrow and steep to get to) otherwise you will have to park elsewhere which may be inconvenient. The reception area is really small and chaotic if more than 4 people around for check in due to renovations. The room itself ( 2 bed and 2 bath apt with a spectacular lake view was gorgeous and spacious. However because of the renovations - the bedroom views were all facing the construction site so the curtains were closed during our 3 night stay. Housekeeping - this was disappointing particularly for a premium apt/ room. There were dead mosquitoes/ insects on the bathroom windowsills and also bathroom tops. The windowsills had a layer of dust. The next day we asked the reception about housekeeping and they had to check whether our room included housekeeping !!!??? - so check when u make the booking. This was included but when we returned that evening, our room / apt appeared half done eg. Dirty towels removed but not replaced, new pillow cases placed by bedside tables, dead insects still on window sills!! The location was great and I cannot fault the quality of the room/ apt with its finishings and comfort of the beds.
Stayed 3 nights in Feb 2024

6/10 Okay

Douglas

Stayed 3 nights in Feb 2024

10/10 Excellent

louise

Liked: Cleanliness, property conditions & facilities
The room and view were amazing . There is construction going on but this did not impact our stay again. We wished we could stay longer.
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view Very clean Comfy beds Beautiful new renovation Convenient shuttle bus to town
Stayed 7 nights in Jan 2024

10/10 Excellent

QI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

abdullah

Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Ella

Stayed 1 night in Jan 2024

6/10 Okay

Prajakta

Liked: Cleanliness
Good, not great.
Goods: New, very clean, good staff, restricted but good view, every day cleaning. Bads: Not so convenient for those who want to walk to the streets. The block 2 is all new construction but the rooms were not sound proof. The family next to our room was extremely loud. Their kids were playing and screaming throughout the day until midnight. The two separate units had a common door in between that was locked. And the neighbour's kids would try to open the door every now and then. Why would newly constructed units would have a common door in the first place? It's overpriced
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Brand new. Large spacious unit with full kitchen and washer and dryer. Perfect location with a nice 5 km trail along the lake that connects to downtown Queenstown.
Stayed 2 nights in Dec 2023

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Ke

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lynda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicholas

Stayed 7 nights in Dec 2023

6/10 Okay

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Constructure around the property. The noise from next room.
Stayed 1 night in Dec 2023

8/10 Good

Bryony

Travelled with partner
It is a difficult assessment - this should be and I am sure that in 2025 it will be a great facility. For our stay the rooms are very nice, new fittings and bathrooms, however with no air conditioning. Our first room on ground level had a door we could open but we didn’t feel safe leaving it open to anyone who may come in while we slept, the second room didn’t have a door only a couple of small windows that only opened to 10 degrees with insufficient air flow to cool the room. The third room had a door and balcony and we were finally comfortable sleeping. We had expected a bar and restaurant both of which were closed for renovation. There was nowhere we could charge an electric car. The staff were great and did all they could to ensure we were cared for. I will ask if the renovations are complete before staying again.
Stayed 10 nights in Nov 2023