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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property
Travelers can find tranquility in the garden or enjoy outdoor dining at this Queenstown retreat where natural beauty surrounds every moment

Choose dates to view prices

Holiday Inn Queenstown Frankton Road offers stunning natural scenery. Relax in the sauna or spa tub, enjoy meals with a view at Seasons Restaurant + Bar, or borrow complimentary bikes to visit Kiwi and Birdlife Park. The staff consistently earns praise for exceptional service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM338
RM389 total
includes taxes & fees
6 Jun - 7 Jun
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About this property

Holiday Inn Queenstown Frankton Road by IHG

  • Upscale hotel near Queenstown Mall
  • Located close to Underwater Observatory and Skyline Queenstown, Holiday Inn Queenstown Frankton Road by IHG provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
    • A banquet hall, a vending machine and barbecues
    • A porter/bellboy, smoke-free property and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 75 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 30 per person
  • Uncovered self-parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road by IHG on 6 Jun 2026 start from RM338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Queenstown Frankton Road by IHG?

Self-parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road by IHG?

Checkout is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of Queenstown Mall, Underwater Observatory and Kiwi Park. Skyline Queenstown and Skippers Canyon are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

6/10 Okay

Duncan

Liked: Cleanliness, staff & service
Not a great location, but a beautiful view from the dining room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raquel A

Liked: Cleanliness, amenities
Excellent service, staff, great breakfast & dinner
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
All staff were incredibly friendly and helpful. Beautiful views from the restaurant when having breakfast. Great choice of breakfast items and everything was refilled very quickly by staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Chandrasekhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread. Great views of the lake from the restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sivasubramani

Liked: Cleanliness, staff & service
Nice view, easy check in
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Better view than most places in Queenstown. Need bit better service replenishing at b'fast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Woke up under the weather and was extended a later check out. View was fabulous from our room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charanjeet

Liked: Cleanliness, amenities, property conditions & facilities
What I like about this Hotel is that Staff is amazing from front desk to restaurant staff. Lady name Mu in restaurant was amazing. She is a great person always smiling and kind.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Geo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay..Friendly Staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location of the hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Aabied

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Veeko

Liked: Staff & service, amenities
nice view room
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ro Sainimere

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

wasani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Staff were friendly and the room was claen
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Salote

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piece & quiet
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room with a comfortable bed and a great view.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the breakfasts and the gym (although small).
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Kylie

Liked: Cleanliness, staff & service
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good lake view room
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jaycil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024