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Heartland Hotel Queenstown

3.0 star property
Hotel in Queenstown with fitness centre and restaurant

Choose dates to view prices

Photo gallery for Heartland Hotel Queenstown

Exterior
Lobby lounge
Lobby
Lake view
Interior
Heartland Hotel Queenstown, in the city center, offers an eco-friendly base for adventures. Start your day with breakfast at Peaks Restaurant & Bar, return for dinner with local cuisine, work out in the gym, or wind down with a cocktail at the bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
The current price is RM515
RM593 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King View Room

Iron/ironing board, free WiFi, bed sheets

Superior King View Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Chalet Studio King Room

Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Lake view

Chalet Studio King View Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Lake view

Standard Super King/Split View

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2

View all photos for Standard Super King/Split Room with View

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room with View

  • Sleeps 2

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2

View all photos for Chalet Quad Room

Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
Iron/ironing board
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Chalet Quadruple Room

  • Sleeps 4

View all photos for Standard Triple Single

Iron/ironing board, free WiFi, bed sheets

Standard Triple Single

  • Sleeps 3

View all photos for Chalet Queen And Twin Single

Iron/ironing board, free WiFi, bed sheets

Chalet Queen And Twin Single

  • Sleeps 4

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Heartland Hotel Queenstown is in the entertainment district and near the beach. The Remarkables Ski Area and Queenstown Ice Arena are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Queenstown Gardens and Cookie Time. Underwater Observatory and CaddyShack City Mini Golf are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Queenstown travel guideOpens in a new window
Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 11 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬4 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Elements Restaurant - ‬6 min walk

About this property

Heartland Hotel Queenstown

Hotel located in Queenstown City Centre
At Heartland Hotel Queenstown, you can look forward to dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner and children's meals. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a TV in reception and tour/ticket information
  • A front desk safe, free newspapers and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 81 rooms have comforts such as 24-hour room service, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Ramada by Wyndham Queenstown Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,025 reviews
The price is RM517
RM594 total
includes taxes & fees
28 Oct - 29 Oct
Ramada by Wyndham Queenstown Central

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 26 to 33 for adults and NZD 13 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 26 to 33 for adults and NZD 13 to 17 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 24 Oct 2025 start from RM 515.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Checkout is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of Queenstown Arts Centre, St Josephs Parish and Queenstown Gardens. Queenstown Mall and Cookie Time are also within 5 minutes.

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Heartland Hotel Queenstown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 405 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Naomi

Liked: Staff & service
Disliked: Property conditions & facilities
The place needs a revamp Over priced . Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Max Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to the main part of Queenstown and the room had a good view and very spacious.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view.
Stayed 1 night in Aug 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Cem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Chevonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, nice accommodation and meals
Stayed 1 night in Jun 2025

8/10 Good

Moe

Liked: Staff & service, property conditions & facilities
About 2Km walking distant from downtown with beautiful view to the lake and part of town. Uber and taxi fare are so high and foods as well not cheap though.
Stayed 3 nights in Aug 2025

8/10 Good

Arabelle Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice mountain and lake view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time- cozy room, spacious. Staff was very nice and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views of the lake.
Stayed 1 night in May 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service
Convenient and close to city. Property was run down and parking limted.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sidney

Liked: Cleanliness, amenities, property conditions & facilities
Great service from all staff and beautiful views! Close to town centre and for a good price point. It has all the basic necessities that you need, has a cozy cabin feel :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the water and surrounding mountains. Also within walking distance to the centre of Queenstown. Bathroom is a little dated but clean and more than comfortable. If I had one complaint it would be that the rooms aren’t that well insulated in terms of sound if there were noisy neighbours, but this didn’t seem to be an issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, walking distance to town and transport. Nice breakfast
Stayed 2 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable stay

Excellent location, a few minutes walk down the hill to town centre. Friendly staff. Spacious, basic room, clean and comfortable. Parking is free but first in, first served, so you may have to find a parking spot elsewhere which is difficult in Queenstown.
Stayed 1 night in Jul 2025

10/10 Excellent

Chan Von

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay and walkable distance to town
Stayed 1 night in Apr 2025

10/10 Excellent

Ofa

Liked: Cleanliness, amenities
Loved everything and my stay. Loved the staff.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. The hotel is very close to town.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, quiet.
Stayed 2 nights in Apr 2025

6/10 Okay

Dusan

Liked: Cleanliness
Disliked: Staff & service
Not keen on a vehicle being parked in front of my entrance door and being constantly being woken up day and night …
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a superior king room with a view. The service was fantastic, lovely staff. The room was a little outdated but it had everything we needed. We ordered room service and the food was fantastic. Happy with our stay and would come back again.
Stayed 2 nights in Jun 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close

Nice spot close to city center. Parking can be hard to find during vacation or late night check in.
Stayed 2 nights in Jul 2025