Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Copthorne Hotel & Apartments Queenstown Lakeview offers a tranquil city center escape. Relax in the spa tub, work out at the gym, or browse the library. Enjoy local cuisine for breakfast at Hillarys Restaurant. Free in-room WiFi and attentive staff ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • 24/7 front desk
The current price is RM532
RM612 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(34 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Patio
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Superior 2 Queen Room With Lake View

  • Sleeps 4

Superior Queen Room With Lake View

  • Sleeps 2

Superior Accessible 1 King

Highlights

Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Superior 2 Queen Room

  • Sleeps 4

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Apartment

  • Sleeps 5

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About the area

Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 8 min walk - 0.7 km
  • Queenstown Beach - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬11 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Elements Restaurant - ‬10 min walk
  • ‪Speight's Ale House - ‬11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale eco-certified hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services and car hire on-site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike parking and concierge services
  • A TV in reception, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 19 Oct 2025 start from RM 532.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Checkout is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this eco-certified hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

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Reviews

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1005 reviews
Rating 8 - Good. 413 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

Reviews

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Close to township, very clean. The hotel is tired however the room was very clean and no concerns
Stayed 1 night in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four adults stayed in the 2 bedroom apartment for 1 night. What a great stay we had. The young lady that served our drinks and dinner was really friendly and we had breakfast there and who was there was the same young lady what a trooper she is, well done gerl. We will be back. Thank you for your hospitality.
Stayed 1 night in Oct 2025

8/10 Good

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Just my room not have any drinking water facility like jug and glasses.
Stayed 3 nights in Sep 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service
The breakfast was simply awful and way overpriced. Only had it once and for the rest of the stay we drove into town. The other dining experience comprised pizzas or sandwiches. Really? Was expecting something more imaginative. Nice location and nice room. But the dining was a major let down.
Stayed 4 nights in Oct 2025

10/10 Excellent

Munirah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Free parking (dependent on availability), and a great view from the room. Staff was amazing too! Very accommodating and friendly. Will be back here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is just a bit outdated, but everything else is a 5/5.
Stayed 3 nights in Sep 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, just outside the towncentre
Stayed 4 nights in Jul 2025

6/10 Okay

Jonathan

Good location
Stayed 4 nights in Jun 2025

8/10 Good

Daylan

Liked: Cleanliness, staff & service
Disliked: Amenities
Its pretty dates accommodation, like it wouldve been exactly in 1988, but spacious room and perfect for a travelling family. Would stay there again
Stayed 6 nights in May 2025

6/10 Okay

Laura

Disliked: Staff & service, property conditions & facilities
The hotel is very tired and in need of some renovations. We were by the road in room 106 and it was very loud on the road with two young children throughout the night. The staff were extremely inattentive in all areas, reception, the bar and breakfast. The only saving grace was a great price on the room and the proximity to town.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Feona

Liked: Cleanliness, staff & service
The proximity to the town centre was great, however the hotel is a little tired and could do with a spruce up. Is clean and tidy though.
Stayed 6 nights in Jul 2025

10/10 Excellent

Niharika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location on Frankton road. Rooms were spacious quiet and warm. Car parking is free.
Stayed 1 night in Jun 2025

2/10 Terrible

Ketan

Liked: Staff & service
Disliked: Amenities
Good location. Room condition is ok but bathroom need some renovation specially shower flow is very slow and hard take proper bath.
Stayed 4 nights in Jul 2025

8/10 Good

Bridie

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, warm, very clean, beds super comfortable. Very easy access with convenient parking. Staff were lovely. It’s clear this hotel is a little dated but great value for money would definitely stay here again.
Stayed 5 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & room pleasant with lovely views. Close to the town centre but uphill walk back. Daily room clean was wonderful to come back to after a busy day. Breakfast was disappointing. Had to ask for things to be topped up even though it was early & it was barely warm. Only ate there once.
Stayed 6 nights in Jul 2025

8/10 Good

Kesha

Liked: Cleanliness, property conditions & facilities
Lovely view, lovely staff, free parking available, and short walk into town. Shower pressure a bit low.
Stayed 4 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, amenities
Apartment was great. Very spacious and warm with amazing vies of the lake ans mountains.
Stayed 4 nights in Jun 2025

8/10 Good

Asif

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

Lifesgood

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here in the Copthorne Appartments catered to our family of 5 easily. Ammenities were great staff were very helpful and friendly loved that there was a bar and restaurant on site available every day in the afternoons. Close to town enjoyable walk. Thank you to all the staff for making this trip easy non stressful and relaxing.
Stayed 4 nights in Jun 2025

4/10 Poor

Ayla

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had black mold on the walls close to windows, the bathrooms also had mold that had tried to be re-covered by paint, there was also old hairs that were not ours on the walls. We told the reciption staff about our mold and they replied with “oh okay” no apologies or compensation. Very disappointed will not be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Chloe

Mum and I stayed there from the 3-12 of June just for a getaway. We were pleasantly surprised with the
Stayed 9 nights in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient under cover free parking, view from room was stunning, easy stroll down to town.
Stayed 7 nights in May 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Amenities
Lovely views, lovely staff, I’d definitely stay here again
Stayed 3 nights in Apr 2025