Travel to Pulau Jemurok

First off, the beach and the surrounding area is stunning. Gorgeous beach and bath warm sea. The gardens of the hotel are equally beautiful and very tropical with lily ponds and amazing plants. The pizzas from the pub bar are really good. Sadly all the restaurants are still using plastic straws. Our room was really disappointing. The sofa was broken at the bottom and needed a good clean. The beds were poorly made up with the valences not fitted and hanging off as our stay progressed. There was part of the bath that just needed fitting properly. The shower pressure was non existent with the overhead shower and the tiles needed cleaning properly. When we did an under bed check before leaving there was a previous guest slipper and a ton of dust. We did ask for a room change but were told that non were available even though they were showing on booking sites 5 minutes after arrival we were hassled to book a hotel taxi back to the airport. We hadn’t even been shown to our room yet. We did a later breakfast and had no clue that there was an eggs menu as these were not placed back on the tables for later guests. It was only when I saw scrambled eggs go by that I was offered one. All in all, location and grounds are 5 star, the hotel is an average 4 star and the room condition and cleanliness is 3 star. One thing that was heartbreaking, but absolutely no fault of the hotel, is the number of plastic bottles washed up as you walk further along the beach. There were hundreds.

Great chalet style property with excellent facilities. Would recommend that the Spa focused on appointing more trained staff in specalised services. The restaurants were great! The buggy service was also good. Staff were very friendly.

Classy, elegant, and quite, and the spa was wonderful!

This is a fabulous hotel and Spa. I had the King deluxe room and it was large and spacious with a balcony. The Sizzle on the shore buffet bbq gives a large range of food types with healthy options. The Spa however, is a must go treat for any travel. There is a gym and also an adult only infinite pool. Then also options for families with small children. You are right on the beach which is sandy. HIghly recommend the resort.

The property location is remote however the beach is beautiful and the star attraction is the sunset truely amazing. It was a pity we couldn’t swim at beach due to jelly fish The rooms are nice and clean however they are very dated `the dinning options are limited the the service was very slow. `one night we waited 50 minutes for bar snacks and in the end we left without eating them after hey arrived. Breakfast dishes were cold. I was slightly disappointed as always wanted to stay at the `four `seasons based on reputation. the staff are really never and nothing is to much trouble.We did the mangrove tour through hotel and well worth it - Amy was our guide and he was Great