Kedah Holidays

Room 109 toilet light flickering. Downstairs entering place no fan, hot. Pool water dirty

Staff waa very welcoming and friendly. Very nice hotel and the room was very clean and comfortable. Overall will stay there again.

They are a great team of staff. Greetings & with a friendly smiles make the whole experiences wonderful. - They are attentive. - The unique & wonderful design of the hotel is cosy & warm welcoming. - Great location. The only minus piont is the limited parking lots.

We paid for a sea view room, however the music in the evening was very loud even with windows shut. We opted to downgrade the following day to a room at the back with jungle view, which was much better. The rooms are okay, basic and could do with a refresh. The pool area is okay, plenty of sunbeds available. The hotel overall was okay but felt more 3* than 4*.

This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if he wasn’t serving us himself, he would come over and say hello and make sure we were okay. It was the staff who really made our stay so much better.