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Orchard Hotel Singapore (SG Clean)

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Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Orchard Hotel Singapore (SG Clean)

VIP Access

Orchard Hotel Singapore (SG Clean)

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
442 Orchard Road, Singapore, 238879

Explore the area

  • Popular LocationRoyal Thai Embassy3 min walk
  • Popular LocationION Orchard8 min walk
  • Popular LocationLucky Plaza10 min walk
  • AirportSingapore (SIN-Changi)31 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Orchard Hotel Singapore (SG Clean) is in the city centre and near a metro station. Singapore City Hall and Gardens by the Bay are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and Singapore Flyer. Check out an event or a game at Singapore Turf Club, and consider making time for Universal Studios Singapore, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Orchard Station is 7 minutes on foot.
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Map

What's nearby

  • Royal Thai Embassy - 3 min walk
  • ION Orchard - 8 min walk
  • Lucky Plaza - 10 min walk
  • Gleneagles Hospital - 12 min walk
  • National Orchid Garden - 3 min drive

Getting around

  • Orchard Station - 7 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 21 min drive

Restaurants

  • Where to eat
  • Orchard Cafe – Serves breakfast, brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Hua Ting Restaurant – Restaurant offering Chinese cuisine. Serves lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Third on-site dining venue – Open daily.
  • Fourth on-site dining venue – Open daily, happy hour available.

About this property

Orchard Hotel Singapore (SG Clean)

Luxury Singapore hotel in Orchard, walk to Orchard Road
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 656 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and LCD TVs with cable channels. 24-hour room service, coffee makers and free newspapers are among the other amenities available to guests.
Orchard Hotel Singapore (SG Clean) offers 656 forms of accommodation with a safe and free newspapers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: SGD 44.73 for adults and SGD 22.36 for children
  • 2 restaurants and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Nightclub
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • 24-hour business centre
  • Conference centre (21605 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

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Guest rating 4+
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Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 94.16 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 44.73 for adults and SGD 22.36 for children (approximately)
  • Rollaway bed fee: SGD 94.16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore
Orchard Singapore Sg Clean
Orchard Hotel Singapore (SG Clean) Hotel
Orchard Hotel Singapore (SG Clean) Singapore
Orchard Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 406 out of 970 reviews
5 - Excellent 42%
Rating 4 - Good. 378 out of 970 reviews
4 - Good 39%
Rating 3 - Okay. 118 out of 970 reviews
3 - Okay 12%
Rating 2 - Poor. 44 out of 970 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 970 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
👍👍👍
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and bad
Asking too much of personal details before check in you have fill up a form then you have to indicate where you working plus need to give your superior contact details for no reason at all
Stayed 1 night in Aug 2021

1/5 Terrible

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Experience
-Booked 2 nights (Paid 2nd night at counter upon check-in) -Couldn't get the room I paid for as it was full and was promised to change to another room for next day -11.40am next day a lady called pester about extensions and said check out time is at 11am (explained that I'm staying for 2 nights) -Later afternoon, another lady called asking the same thing and I informed on my room change that I'm still waiting on -1min later another guy called and asked the exact same thing if I'm checking out -2pm I went down to reception to ask about my room change (because too annoyed with all the phone calls but nothing was updated) -Spoke to a lady, even gave her my hp number to call me about the room change -Came back 1½hrs later, nothing was done. Saw a snaking queue for check-in -Couldn't re-enter my room so I went down Again to fix it. Informed the staffs that I'm still waiting on the room change coz I was rushing for my pool booking. At least I have a rough idea what time to take my stuffs from the room -Had to wait at least 20mins with the crowd at the reception -Staff Siew Mei couln't help me with anything, even worse, she asked for my personal details right infront of another stranger at her counter waiting to be serve because they couldn't find my booking. -Finally at 4pm room was ready to change. -Came to relax but spoilt our day instead •Are there even system for this hotel in the first place •Communication breakdown among staffs but guests had to bare with it. -No apologies
Stayed 1 night in Jul 2021