"The staff are very helpful and generous!
The room door are so noisy when you open or close, so you can here other people going in and out.
This hotel is very clean, a bit old but is closed to CGK Airport. The surrounding area is terrible, everything is a slum and very dirty "
"Hotel location is ideal ,food centre 2nd flr, bank and proximity to Chinatown. Surrounding area safe.
Maintenance of hotel is poor apparently due to lack of experience staff and regular inspection. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Fairfield By Marriott Jakarta Soekarno-Hatta Airport
10/10 Excellent
"Great property close to the airport. Stayed here for one night before my morning flight. Staff were wonderful, warm and welcoming. They also provide an airport shuttle for free which is fantastic. "
"I was initially assigned Room 700, but after settling in, I noticed that the central air conditioning was unusually loud. I reported this to Ms. Dwinda Ayu, who responded promptly and arranged for me to be moved to another room without any hassle — her attentiveness was greatly appreciated.
On the final evening of my stay, I visited the Executive Lounge, where Ms. Annissa kindly checked in with me and asked for feedback. I shared a few minor comments regarding wear and tear, and she took immediate steps to follow up on them.
Great food options too. The hospitality and responsiveness of the team truly stood out. Kempinski offered a warm, comfortable experience — a genuine home away from home. I look forward to returning. "
