Hotel Dekat Pantjoran Chinatown PIK

"I am writing to express my profound dissatisfaction with the accommodations provided during our recent stay at your establishment, which was booked as an executive family room for four persons through [Expedia/booking portal]. We expected a three-star hotel experience based on the descriptions and images presented on the booking platform. However, the reality was shockingly substandard, misleading, and entirely unacceptable. Upon arrival, there was just a guy in a tiny shop lot under the...

"Good and comfortable."

"Room is awful, smelly and all information provided was wrong. Service was also bad."

"Genuinely horrible experience. We used the get directions link on the app. Took us to the middle of the Jakarta slums with roads barely big enough for our taxi. Tried communicating with the hotel through the app, what’s app, and the number they provided for contact, no response. When I finally found the lobby after paying a sketchy guy on the street they would not let us check in, I paid for two nights with the intention of showing up early in the morning after the first night. They said they...

"I booked the cheapest room near the airport. I arrived late 11.30pm, and they were up and freundly handed me clean towel & key. My own bathroom. Comfy bed, but extremely nousy near the main road. The next morning very helpful getting a taxi to the airport. Woyld recommend "