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Ojo de Agua

Hartanah 3.0 bintang

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Ulasan

5.6 daripada 10

Kemudahan popular

  • Kolam renang
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
  • Dobi
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Ojo de Agua

  • Hotel berdekatan Dataran Bandar Puerto Morelos
  • Di Ojo de Agua, anda boleh menantikan taman, pencucian kering/dobi dan restoran. Tetamu boleh menyambung untuk akses Internet wayarles percuma.
  • Anda juga akan mendapati manfaat seperti:
    • Kolam renang terbuka
    • Percuma letak kenderaan sendiri
    • Pengangkutan ulang-alik kawasan, hartanah bebas asap rokok dan bantuan pelancongan/tiket
    • Tempat simpanan bagasi, meja/kaunter hadapan 24 jam dan perkhidmatan perkahwinan
  • Ciri-ciri bilik
  • Semua bilik tetamu dilengkapkan perabot secara berasingan dan memiliki keselesaan seperti penyaman udara, serta manfaat seperti Wi-fi percuma dan peti besi.
  • Lain-lain kesenangan di semua bilik termasuk:
    • Bilik mandi persendirian dengan pancuran mandi dan kelengkapan dandanan diri percuma
    • TV skrin rata dengan saluran kabel

Hartanah serupa

Kolam renang terbuka, kerusi lepak pantai
Hotel Ojo de Agua
Puerto Morelos
  • Kolam renang
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
7.4 daripada 10, Baik, 1,002 ulasan
Harga ialah RM248
RM316 jumlah
termasuk cukai & fi
25 Mei - 26 Mei
Hotel Ojo de Agua
Bandingkan hartanah yang serupa

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:30

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

2 kanak-kanak, sehingga umur 11 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Katil lipat simpan/tambahan tidak tersedia

Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit

Perkara yang kami harus menyebut

Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan

Soalan lazim

Adakah Ojo de Agua mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Adakah Ojo de Agua mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Ojo de Agua?

Letak kenderaan sendiri adalah percuma di hartanah ini; parkir berdekatan juga percuma.

Apakah masa daftar masuk di Ojo de Agua?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:30.

Apakah masa daftar keluar di Ojo de Agua?

Daftar keluar adalah jam 12:00 tengah hari.

Di manakah terletaknya Ojo de Agua?

Terletak di Puerto Morelos, hotel yang menghadap ke pantai ini terdapat di pusat bandar raya, hanya beberapa langkah dari Dataran Bandar Puerto Morelos, Pantai Ojo de Agua dan Taman Marin Nasional Puerto Morelos. Koperasi Artis Puerto Morelos dan Rumah Api Condong juga dalam jarak 5 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Ulasan

5.6

6.4

Kebersihan

8.2

Lokasi

6.0

Kakitangan & perkhidmatan

5.6

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 2 daripada 24 ulasan
Penilaian 8 - Baik. 8 daripada 24 ulasan
Penilaian 6 - Boleh diterima. 5 daripada 24 ulasan
Penilaian 4 - Lemah. 1 daripada 24 ulasan
Penilaian 2 - Teruk. 8 daripada 24 ulasan

Ulasan

Disahkan

6/10 Sederhana

anette

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik

promocionan lo que no hay

llegue y para reguustrarme una cuadra caminando , porque ahi no se dan de alta , me fui a la playa a consumir y cuando subimos las cosas habian tv que no prendian y habia la caja del sky en el piso y no habia enchufe para conectarlas y no servia tampoco , quisimos hablar por telefono a la recepcion y este no tenia cable y tampoco servia , nose como pueden promocionar un hotel a base de mentiras ya que no habia nada de esto , el balcon era para enanos porque si salia y me decsuidaba corria el peligro de perder la vida, el gerente federico nada del otro el mundo en cuestion servicio , el servicio de diego y miguel el mesero es otra cosa , yo podria volver pero con mi tv propia por la taencion de los muchachos que se desvivieron , pero uds como pagina deberian poner una sancion a los hoteles que vendan lo que no es , ubicacion buena , servicio faltaria ampliar mas el menu , calidad del servico d emiguel y diego excelente
Disahkan

8/10 Baik

Sunshine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Schöne Zimmer und Lage, abends extrem laut

Die Lage und Zimmer sind sehr gut aber der Name Cielo BH taucht absolut nirgends auf, man checkt ein im Hotel Ojo de Agua und das scheint dasselbe zu sein...sehr verwirrend. Zimmer wirken wie neu und sind schön mit kostenfreiem Wlan, Aircon, Safe, Kühlschrank und grossem Bad mit schöner Dusche. Ein kleiner unspektakulärer Pool ist vorhanden und am Strand stehen schöne Liegen zur Verfügung für die Gäste, die Nicht-Gäste aber leider auch mieten können.. Man kann auch gut schnorcheln am Strand. Direkt vorne neben dem Pool angrenzend an den Strand ist Dons Bar und Restaurant mit gutem Essen aber: wir waren an einem Sanstag im Hotel und es war so ein Höllenlärm ausgehend von der Bar mit Musik und Animateurtyp mit Mikrophone, dass an Schlaf nicht zu denken war...es war so laut im Zimmer als wenn nan in einer Disco steht. Das war neben der komischen Namensgeschichte der einzige Negativpunkt aber der war gravierend. Ich weiss nicht ob es wochentags auch so ist, möglicherweise ist es da ruhiger. Und das Hotel scheint eigentlich nur Ojo de Agua zu heissen. Was wir sehr dubios fanden nachdem wir das Cielo gebucht hatten was jnter diesem Namen vor Ort nicht zu existieren scheint offiziell.
Menginap 1 malam pada Ogo 2017
Disahkan

2/10 Teruk

Metlex

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel exists no more!!!

We arrived in the night at Puerto Morelos. We were very tired and discovered that this hotel didn't exist anymore!
Menginap 4 malam pada Jun 2017
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan

Hotel economico cerca de la playa

Habitaciones limpios faltan solo lugares para poner las cosas especialmente en el baño
Disahkan

4/10 Lemah

Catharine

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Sold not told

This was the hotel I reserved but when I arrived found that it had been sold and changed its name. The previous owner had kept all the reservations and without any question or notice moved our reservation to a completely different hotel. So, I never actually stayed at this hotel but due to my experience would not reserve here again.
Disahkan

10/10 Cemerlang

SB

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

great for on a low budget. right on the beach!

The rooms are simple, but we had an ocean view and the beach is fantastic. If you are used to 5 stars this is not for you, I would go back.
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Avoid booking this

The hotel is under new management. It does not recognize the booking in this website. Take it at your own risk.
Disahkan

8/10 Baik

Jeff

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Right on the beach.....great location.

I took a chance with this hotel since I read all the reviews. I have to say the reviews are not up to date. Our room was finished and very clean. Beds were comfortable, AC, and TV worked great.....spotty wifi. The hotel is right on the beach and very close to everything. The bad.....The doors and windows are not sound-proof. You can hear every sound from people walking, talking, swimming, etc. Also no hot water for 3 days even after I complained. During check-in the staff member tried to down grade my room to a standard even though I pre-paid for a suite. They fixed that after I went back down and complained after looking at the room. I would stay here again just because it's close to everything and large clean rooms.
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Neu erstelltes Hotel. Noch nicht alle Zimmer sind komplett eingerichtet.
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan

Right on the beach

If you want a place right on the beach, this is for you. Price is high for what is on offer though. Very basic rooms, no fridge, do have Netflix. But...my room smelled strongly like a sewer, till trying to get the smell out of my clothes a few days later! Staff were very helpful and kind.
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Dirty and unacceptable

This hotel does not resemble the website. It is under new management and is not complete.
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great holel on the beach!!! 🐚🐠🐬

The beds were so comfortable and the hotel itself is newly renovated. It is a short walk to the beautiful little town of Puerto Morelos. We'll be back. 👍
Disahkan

2/10 Teruk

Doug

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Complete scam!!

This is a bait and switch. I am familiar with Puerto Morelos and was looking forward to Carlo Beach Hotel. The hotel in the photos! When we arrived they told us that we were booked into Ojo De Agua that is now Cielo Beach and they have a new name. When I called Hotels.cpm they said "what do you want us to do?" They did nothing!! Ojo De Agua is under construction!! Room with a bed!! No towel bars, no chairs, just white paint and a pile of towels!! No bell man to take bags up three floors!! When we went back to the old Carlo Beach they said the old owners are doing this to divert customers to their new property!! Total scam!! Once again Hotels.com did nothing except talk to the hotel and said nothing they could do!!!
Disahkan

8/10 Baik

Sarah

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Perfect location

Notice, when we arrived the hotel had changed it's name to Ojo de Agua. It was a bit confusing but luckily the photos on hotels.com were good and I recognized the building. We were greeted by a man who I think was the owner and he was very nice. Our room was on the top floor and there were no elevators, a woman who worked there was kind enough to offer to carry my bag but I felt bad. If you can't handle the stairs request a ground floor room, I didn't see an elevator. The location was perfect! Right on the beach and a short stroll (either by beach or on the streets) to the main square. They had a small pool that looked quite clean and a restaurant/bar right on the beach. Drinks were cheap and we got them to go so we could sip our margaritas while we walked to town. The room was sufficient, had what we needed but nothing more and the bed was fine not super comfortable. The biggest issue for us was an odor that was coming probably from the drains, it is mexico so it was to be expected but it definitely smelled the whole room up and the window had no screen on it. We left the window open and probably because it was super
Disahkan

2/10 Teruk

robert

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Don't bother.

Okay- this was not a pleasant experience at all. First of all, the hotel goes by Hotel Ojo De Agua. NOT cIello Beach Hotel- so that was a problem since the hotel like 3 doors down goes by the same name. Anyway- I tried to get out of this reservation twice- and they evoked the no cancellation policy. The room we booked online was NOTHING like what we got upon arrival. The room stunk terribly, like just old musty dirty. The bathroom window opened out into a hallway- no screen, no glass nothing. No toilet paper holders.. NO HOT WATER. We had to shower in a completely different room while we were there. They offered to move us, to a room with two double beds we booked a queen. We didn't want to move after lugging our suitcases up three flights of stairs since there are no elevators. Also, they are obviously in the middle of remodeling because it was loud starting very early, dusty and just distracting. They were also painting the stairwells, I know this NOT because of warning signs put up but because my bags had white wet paint on them after we drug them down the stairs. Also, the beach seating they have is very nice. But don't expect prompt service from the bar area, we were informed that they wouldn't serve us unless we had an order of $100 pesos per person- which we did but the server was pretty rude about it. There were no screens on the window to the outside,so no opening it. I was disappointed and I WILL NEVER BOOK HERE AGAIN.
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel does not exist as such

The hotel has changed its name to Arena and administration apparently it splited one month ago. An employee called Ulises was aggressive and rude, said that he would not take any complains and threatened to kick me out of private property If I kept complaining. Expedia should know about these changes, hotel administration should know this is not the way for treating guests.
Disahkan

6/10 Sederhana

Frida

Sukakan: Keadaan hartanah & kemudahan

Enkelt och rent på stranden

Rent och fräscht hotell med bra läge på stranden. Enkel standard, något överprisat (i allafall under högsäsong). Bra restaurang på stranden nedanför. Solstolar och parasoll ingår för hotellets gäster.
Disahkan

2/10 Teruk

Carissa

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel wasn't open and was trashed when we arrived!

We thought we had the wrong place because it was a little hard to find. Once we found it everything was busted, there was trash everywhere and no one was there. The pictures online weren't even the actual rooms. We even had some helpful police officers confirm it was the correct hotel. We had to find another hotel.
Disahkan

6/10 Sederhana

Amy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

No es lo que muestran las fotos

El hotel esta en remodelación, por lo que le faltan algunos detalles, como la alberca, espejos en los baños y en el cuarto, tuvimos que pedir uno para poder arreglarnos, nos lo pusieron en seguida. El personal muy amable, el hotel limpio y recién remodelado. Su ubicación es lo mejor.
Disahkan

8/10 Baik

nancy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Awe some hotel stay!!

Cielo beach club is operated by Ojo de Aqua. Very nice location. Staff was great, on top of things at all times. We didn't have TV (bummer for down time) but we had a beautiful veiw. Hotel offered beach chairs, tables, hammits, and bartenders that even serve you along beach. Room was next to the bar and grill which was very convienant for us. Housekeeping daily which was awesome. .
Disahkan

8/10 Baik

Donna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Beachfront location is excellent!

Beachfront location is excellent! Staff is friendly and helpful. Maria @ Reception is exceptional!
Disahkan

6/10 Sederhana

Marco antonio

Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Muy mala experiencia, reserve una habitación y me cambiaron a otra lejos de la alberca, lejos del restaurant, la habitación muy bonita y limpia pero no tenía agua caliente
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Todo muy bien Restaurante muy rico Don Diego atiende muy bien
Disahkan

2/10 Teruk

jose muñoz

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel en rehabilitación

Hotel en rehabilitación , con habitación sin terminar , alberca en malas condiciones , acceso sin calle para pavimentar , sin teléfono , instalaciones eléctricas inseguras , acabados en baños sin terminar y peligrosos para andar descalzo , tv sin señal , ventanas sucias , y olor en general dentro de la habitación desagradable