Pontyclun Spa Hotels

"We had a great one night stay whilst we were visiting Cardiff for a concert. Room was lovely and included a fridge. Staff on reception were helpful & friendly. Breakfast was good and again the staff were friendly and efficient. Would recommend this hotel. "

"Beautiful hotel, however very dated rooms that need some TLC "

"The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone."

"Good Hotel, Only Negative is the staff were unable to extend my booking at checking and I had to rebook via the app meaning I got moved rooms mid trip"

"Suoerb, bug not easy to get in and especially out of Cardiff city centre. "

"Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner"

"The most perfect escape. The most beautiful place and rooms. Fantastic staff and service "

"Very modern, comfortable hotel. Convenient to city center and train station. Very friendly staff."