Pocheon Hotels with Swimming Pool

"We wanted to watch Netflix of our account(this hotel doesn't provide any) on the TV in the room, but all three different staff members attending to the matter, they were unable to implement a solution after a significant delay."

"A most excellent stay in this luxurious hotel. The friendliness of the staff was beyond measure and the location is unbeatable! "

"Perfect stay. "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "