Hotel Dekat Plumtree Island

"Great, would definitely come back again."

"This was the second time I’ve stayed at this hotel. Great complimentary breakfast. Room was very clean. Friendly and helpful staff. Great parking. This hotel will be my choice when visiting family in Newport News, Virginia."

"First I want make it clear the customer service at this establishment was superb. The front desk clerk, Terrance was immediate and intentional at check in. He offered a choice of floor for our stay. Having a first floor room was a plus after a long eight hour drive. However upon entering the room the musty, moldy smell was overpowering. My daughter immediately wanted to get another room. Again the front desk clerk, Terrance was super accommodating and wanted to know what issues there were in...

"The staff was so friendly and helpful loved it thank you so much"

"Love staying here! Have several times"

"Breakfast and parking were good."

"Staff need training… processed wrong charges upon check out"

"the staff were friendly and helpful they responded quickly to individual requests"

"everything was great"

"Great stay.!!"

"Open and spacious."

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"Appearance of room was ok but pulled the blankets back and it appeared that someone had been sleeping in the bed prior to my arrival. Called front desk was told by Crystal that the sheets were changed (NOT). Front desk said they don’t have anyone to come change the sheets but if I wanted to come downstairs and get a set of sheets & make up the bed myself, for which I did. There also was someone’s pubic hair on the mattress cover. I removed it and sprayed Lysol on the bed and around the room....

"Clean room"