6/10 Boleh diterima
Sabrina
Mengembara bersama kumpulan
17 Jul 2025
Sukakan: Kemudahan
Overall this property was nice, room was a good size, nice pool, free breakfast was great. However, the check in and check out process was very annoying. I booked through Expedia and requested 2 twin beds but received a room with one double bed. I let the employees know this was not what I booked, but they did nothing to fix it. They seemed very very unorganized as I had booked this through Expedia, did not have records of it so they had to print out the receipt from my phone after taking a photo of it. Had me down as Mr. when I never indicated I was a male. Would not give us water when we asked. The pool was very nice. The check out process also took way too long. Please note this in case you are in a rush to get to the airport as it is an hour drive or longer. I tried to contact the property before I arrived about their shuttle service but they never replied. So, if you book through Expedia and try to message them there they won’t reply. My main issue was that I did not get the room that I had booked, and they did nothing to rectify their error. Otherwise, the location was good and close to a lot of stores and markets nearby and beaches.
Sabrina
Menginap 4 malam pada Jul 2025
